Part Time (20 Hours) Associate Banker, Weston Centre St Branch, Weston, MA

Location: Weston, MA, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress of individuals and communities. As a Part Time Associate Banker at our Weston Centre St Branch in Weston, MA, you will play a vital role in delivering the renowned Chase hospitality that sets us apart in the financial services industry. Working 20 hours per week, you will engage with clients face-to-face, helping them navigate their banking needs while embodying our core values of integrity, excellence, and client focus. This position is ideal for motivated individuals passionate about finance and customer care, offering a dynamic entry point into one of the world's leading global financial institutions. Your primary responsibilities will include processing daily transactions with precision, such as deposits, withdrawals, and transfers, while ensuring compliance with federal banking regulations and Chase's internal policies. You will proactively identify opportunities to deepen client relationships by recommending tailored solutions from our suite of products, including high-yield savings accounts, mortgages, and investment options through JP Morgan Wealth Management. In a fast-paced branch setting, you will collaborate with fellow team members to meet service standards and sales targets, all while maintaining the highest levels of confidentiality and security for sensitive financial information. This role demands a blend of technical accuracy and interpersonal warmth to create memorable client experiences that build long-term loyalty. We value continuous growth, and as an Associate Banker, you will have access to robust training programs designed to enhance your skills in financial services and leadership. Whether assisting a local Weston resident with their first home loan or guiding a business owner through cash management tools, your contributions will directly impact our community's financial well-being. Join JP Morgan Chase to advance your career in a supportive environment that rewards initiative and dedication, with opportunities to expand into full-time roles or specialized banking positions.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Weston Centre St Branch
• Assist clients with everyday banking transactions, including deposits, withdrawals, and account inquiries
• Identify client needs and recommend appropriate JP Morgan Chase products such as checking accounts, credit cards, and loans
• Process transactions accurately while adhering to Chase's security and compliance protocols
• Build and maintain strong client relationships to foster loyalty and referrals
• Collaborate with branch team members to achieve sales and service goals
• Maintain a clean and organized branch environment to uphold Chase's standards
• Stay updated on banking regulations and product changes through ongoing training
• Support digital banking initiatives by educating clients on mobile apps and online services
• Contribute to a positive team culture by participating in branch events and initiatives

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 20 hours per week, including weekends and holidays as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the Weston community
• Experience with teller operations or cash handling
• Knowledge of regulatory compliance in banking

Required Skills

• Customer service excellence
• Sales and relationship-building
• Attention to detail
• Cash handling and transaction processing
• Knowledge of banking regulations
• Proficiency in banking software and systems
• Basic financial product knowledge
• Time management and multitasking
• Problem-solving abilities
• Team collaboration
• Communication (verbal and written)
• Adaptability to client needs
• Digital literacy for online banking tools
• Conflict resolution
• Organizational skills

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Discounts on Chase products and services, plus partner perks
• Professional development opportunities through JP Morgan Chase's learning platforms

JP Morgan Chase is an equal opportunity employer.