Part Time (20 Hours) Associate Banker, White Swan Branch, Fort Wayne, IN

Location: Fort Wayne, IN, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress of individuals and communities. As a Part Time Associate Banker at our White Swan Branch in Fort Wayne, IN, you will play a vital role in delivering our signature hospitality and client care. Working 20 hours per week, you will be the friendly face of the bank, assisting clients with their everyday banking needs while embodying our core values of integrity, excellence, and respect. This position offers the opportunity to build meaningful relationships, promote financial wellness, and grow within one of the world's leading financial institutions. Your day-to-day responsibilities will include processing transactions with precision, such as deposits, withdrawals, and transfers, while ensuring every interaction is personalized and efficient. You will proactively identify opportunities to recommend JP Morgan Chase products tailored to clients' financial goals, from savings accounts to credit solutions, helping them achieve greater security and success. Additionally, you will educate clients on our innovative digital banking tools, empowering them to manage their finances seamlessly on the go. Compliance and security are paramount, so you will adhere to all federal regulations and internal policies to protect both clients and the bank. We value associates who bring enthusiasm, empathy, and a passion for helping others. In this role, you will collaborate with a supportive team at the White Swan Branch, contributing to a welcoming atmosphere that reflects JP Morgan Chase's global reputation for excellence. Part-time opportunities like this provide a flexible entry point into the financial services industry, with potential for full-time advancement through our robust development programs. Join us to make a real impact in Fort Wayne and be part of a company that invests in your professional growth and well-being.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the White Swan Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JP Morgan Chase products such as checking accounts, credit cards, and loans
• Assist with account openings, maintenance, and resolving basic inquiries to ensure client satisfaction
• Promote digital banking solutions to help clients utilize mobile apps and online platforms
• Maintain compliance with all regulatory requirements and JP Morgan Chase policies
• Collaborate with branch team members to achieve sales goals and support branch operations
• Handle cash responsibly and balance teller drawer daily
• Educate clients on fraud prevention and secure banking practices
• Contribute to a positive branch atmosphere by embodying JP Morgan Chase's core values

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 20 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and financial software
• Knowledge of banking products and services
• Must be authorized to work in the United States and pass a background check

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve diverse clients
• Experience with client relationship management systems
• Certification in financial services or customer service

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Time management
• Basic financial literacy
• Computer proficiency (MS Office, banking software)
• Communication (verbal and written)
• Problem-solving
• Team collaboration
• Regulatory compliance awareness
• Cash handling accuracy
• Adaptability to client needs
• Digital tool navigation
• Conflict resolution
• Multitasking in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee Stock Purchase Plan for investment opportunities
• Access to tuition reimbursement and educational assistance programs
• Wellness programs including gym membership discounts and mental health support
• Career development resources through JP Morgan Chase's internal training platforms
• Part-time flexible scheduling with opportunities for advancement

JP Morgan Chase is an equal opportunity employer.