Part Time (20 Hours) Associate Banker, Williamsburg Lightfoot Branch, Williamsburg, VA

Location: Williamsburg, VA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part Time Associate Banker at our Williamsburg Lightfoot Branch in Williamsburg, VA, you will play a pivotal role in delivering our signature hospitality and client-centric service. Working 20 hours per week, you will support the branch team in providing seamless banking experiences, from handling everyday transactions to uncovering opportunities for personalized financial solutions. This position is ideal for motivated individuals passionate about the financial services industry, offering a chance to contribute to a renowned institution while building skills in a dynamic retail banking setting. Your day-to-day responsibilities will include greeting clients with genuine warmth, processing deposits, withdrawals, and other transactions with precision, and actively listening to their needs to recommend tailored JPMorgan Chase offerings like Chase Sapphire credit cards or wealth management services. You will foster lasting relationships that drive client satisfaction and loyalty, while ensuring all activities adhere to strict regulatory standards, including those set by the FDIC and OCC. Collaboration with fellow team members will be key to meeting branch objectives, such as sales targets and community engagement events in the historic Williamsburg area, all while maintaining the highest levels of security and confidentiality. JPMorgan Chase is committed to your professional growth, providing access to cutting-edge training programs, mentorship, and pathways to full-time roles within our global network. In this part-time capacity, you will enjoy competitive compensation, robust benefits tailored to part-time associates, and the pride of working for a leader in financial innovation. If you thrive in a client-focused role and are eager to make a meaningful impact in the financial lives of Williamsburg residents, join us in embodying the Chase difference—where hospitality meets excellence in banking.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Williamsburg Lightfoot Branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Build and maintain strong client relationships to drive customer loyalty and referrals
• Ensure compliance with all federal and state banking regulations, including anti-money laundering protocols
• Assist in branch operations, including cash handling, balancing teller drawers, and maintaining a secure environment
• Collaborate with branch team members to achieve sales goals and support community initiatives in Williamsburg, VA
• Handle client inquiries and resolve issues promptly to uphold JPMorgan Chase's reputation for superior service
• Participate in ongoing training to stay updated on financial products, digital banking tools, and industry best practices

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 20 hours per week, including flexible scheduling for branch needs
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel locally if required

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve diverse clients
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail in transaction processing
• Basic financial product knowledge
• Proficiency in Microsoft Office and banking software
• Strong verbal and written communication
• Problem-solving and conflict resolution
• Time management for a fast-paced environment
• Team collaboration and adaptability
• Compliance and risk awareness
• Digital literacy for online banking support
• Empathy and active listening
• Multitasking under pressure
• Ethical decision-making
• Cultural sensitivity for diverse clientele

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase products and services
• Opportunities for career growth within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.