Part Time (20 hours) Associate Banker, Zanesville Brandywine, Zanesville. OH

Location: Zanesville, OH, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of our people to drive innovation in the financial services industry. As a Part-Time Associate Banker at our Zanesville Brandywine branch in Zanesville, OH, you will play a vital role in delivering exceptional client experiences. Working 20 hours per week, you will embody our core values of hospitality and client care, assisting customers with their banking needs while promoting our wide array of financial products. This position is ideal for motivated individuals passionate about finance and building lasting client relationships in a dynamic retail banking setting. Your day-to-day responsibilities will include handling routine transactions such as deposits, withdrawals, and account openings with precision and efficiency. You will actively listen to client needs, offering tailored solutions from JPMorgan Chase's portfolio, including personal banking, credit solutions, and investment services. By leveraging our state-of-the-art digital tools, you will guide clients toward seamless online and mobile banking experiences, ensuring they feel empowered and secure. Compliance with all regulatory requirements, including those from the FDIC and OCC, is paramount, and you will contribute to a fraud-aware culture that protects both clients and the firm. In this role, you will collaborate with a supportive team in our modern Zanesville branch, gaining exposure to the broader JPMorgan Chase ecosystem—one of the world's leading financial institutions with a legacy of innovation dating back to 1799. We offer opportunities for growth, from part-time to full-time roles, and access to world-class training programs. If you are enthusiastic about finance, excel in customer-facing interactions, and are ready to join a company that prioritizes integrity and community impact, apply today to become part of the JPMorgan Chase family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Zanesville Brandywine branch
• Assist clients with everyday banking transactions, including deposits, withdrawals, and account inquiries
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and loans
• Process loan applications and support mortgage or investment referrals in compliance with regulatory standards
• Maintain accurate records of transactions and client interactions using JPMorgan's banking systems
• Collaborate with branch team members to achieve sales goals and deliver seamless client service
• Educate clients on digital banking tools, mobile apps, and online security features
• Ensure adherence to all federal and state banking laws, including anti-money laundering protocols
• Support branch operations by balancing cash drawers and preparing daily reports
• Contribute to a positive branch atmosphere by promoting JPMorgan Chase's brand values of integrity and innovation

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact effectively with diverse clients
• Ability to work 20 hours per week, including flexible scheduling that may involve evenings and weekends
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and reliable transportation for the Zanesville, OH location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve a diverse client base
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Time management and multitasking
• Basic financial literacy
• Proficiency in Microsoft Office and banking software
• Problem-solving abilities
• Team collaboration
• Adaptability to fast-paced environments
• Knowledge of banking regulations
• Digital tool proficiency (e.g., mobile banking apps)
• Interpersonal communication
• Ethical decision-making
• Cash handling accuracy
• Client needs assessment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to JPMorgan Chase's global career development resources and internal mobility opportunities
• Wellness incentives, including gym memberships and mental health support
• Part-time flexible scheduling with potential for full-time advancement

JP Morgan Chase is an equal opportunity employer.