Part Time (30 Hour) Associate Banker, Gretna Branch, Gretna, NE

Location: Gretna, NE, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Part Time (30 Hour) Associate Banker to join our Gretna Branch in Gretna, NE. As a key member of our retail banking team, you will play a vital role in delivering our brand's commitment to hospitality and superior client care. In this position, you will assist clients with their everyday banking needs, from processing transactions to providing personalized advice on financial products. Our Associate Bankers are the face of Chase in the community, fostering long-term relationships that help clients achieve their financial goals in a secure and supportive environment. This part-time role offers a dynamic opportunity to contribute to a leading global financial institution while balancing work with personal commitments. Your day-to-day responsibilities will include greeting clients with warmth, handling deposits, withdrawals, and account openings with precision, and identifying opportunities to recommend Chase's suite of services such as credit cards, mortgages, and investment options. You will ensure all interactions comply with stringent regulatory standards, including those set by the FDIC and OCC, while promoting digital tools like the Chase Mobile app to enhance client convenience. Collaboration with branch colleagues is essential to drive sales targets and maintain a welcoming atmosphere at the Gretna location, where we serve a growing suburban community with tailored financial solutions. We value professionals who thrive in a client-focused setting and are passionate about the financial services industry. This role provides exposure to diverse banking operations and pathways for growth within JP Morgan Chase's extensive network. If you are enthusiastic about helping others navigate their finances and eager to embody our core values of integrity and innovation, join us to make a meaningful impact.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Gretna Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening new accounts, applying for loans, and explaining JP Morgan Chase financial products
• Identify client needs and refer opportunities for investment services, mortgages, or credit solutions to specialized teams
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Resolve client inquiries and issues promptly to ensure high satisfaction levels
• Collaborate with branch team members to meet sales goals and promote Chase digital banking tools
• Perform cash handling duties, balancing teller drawers, and preparing daily reconciliations
• Educate clients on secure banking practices and fraud prevention in the financial services landscape
• Support branch operations by stocking supplies, organizing workspaces, and assisting during peak hours

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to interact effectively with diverse clients
• Ability to work 30 hours per week, including evenings and weekends as scheduled
• Proficiency in basic computer skills and familiarity with banking software
• Must be authorized to work in the United States without sponsorship
• Successful completion of background check and any required regulatory training

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve a diverse clientele
• Knowledge of financial products such as checking, savings, and credit accounts
• Experience with customer relationship management (CRM) systems

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail for transaction accuracy
• Basic financial literacy
• Proficiency in Microsoft Office Suite
• Knowledge of banking regulations
• Time management and multitasking
• Problem-solving and conflict resolution
• Active listening and empathy
• Team collaboration
• Digital banking tool familiarity
• Cash handling and reconciliation
• Compliance and ethical decision-making
• Adaptability to fast-paced environments
• Communication both verbal and written

Benefits

• Comprehensive medical, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with company matching up to 5% of eligible compensation
• Paid time off including vacation, sick days, and holidays prorated for part-time employees
• Access to tuition reimbursement for professional development and education
• Employee stock purchase plan allowing discounted shares of JP Morgan Chase stock
• Wellness programs including gym memberships, mental health support, and financial wellness resources
• Part-time flexible scheduling with opportunities for career advancement within Chase
• Discounts on banking products, travel, and entertainment through Chase employee perks

JP Morgan Chase is an equal opportunity employer.