Part Time (30 Hour) - Associate Banker-ME - (New Build) Farmington Ridge Pkwy - Canarrus, NC

Location: Charlotte, NC, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are seeking a dedicated Part-Time Associate Banker to join our new branch at Farmington Ridge Parkway in Kannapolis, NC. As a key member of our retail banking team, you will play a vital role in delivering the renowned JPMorgan Chase hospitality and client-centric service that sets us apart in the financial services industry. Working 30 hours per week, you will support clients in their everyday banking needs while uncovering opportunities to connect them with our comprehensive suite of financial solutions, including checking and savings accounts, loans, credit cards, and investment products. This position is ideal for individuals passionate about building lasting client relationships and contributing to a dynamic, new-build branch environment designed to foster innovation and community engagement. Your primary focus will be on providing personalized assistance to clients, processing transactions with precision, and promoting digital banking tools to enhance their financial journey. You will embody our core values of integrity, excellence, and respect by ensuring every interaction is seamless and trustworthy. In this role, you will collaborate with fellow bankers to meet branch objectives, such as sales targets and client retention goals, while maintaining strict adherence to federal banking regulations and JPMorgan Chase's high standards of compliance. As part of a leading global financial institution, you will have access to cutting-edge resources and training to develop your career in banking. We value diversity and inclusion at JPMorgan Chase, and this position offers a supportive atmosphere for growth in the financial services sector. Whether you're starting your career or seeking a flexible part-time opportunity, this role provides meaningful impact on clients' financial well-being. Join us in Kannapolis to help shape the future of banking in a vibrant community setting.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Assist clients with everyday banking needs, including deposits, withdrawals, and account inquiries
• Identify client opportunities and refer them to appropriate JPMorgan Chase specialists for investment, lending, or wealth management services
• Process transactions accurately and efficiently while adhering to all regulatory and compliance standards
• Educate clients on digital banking tools, mobile apps, and online platforms to promote self-service options
• Maintain a clean and organized branch environment, contributing to the new build setup at Farmington Ridge Parkway
• Collaborate with team members to achieve branch sales goals and client satisfaction targets
• Handle cash management duties, including balancing teller drawers and preparing daily reports
• Resolve client issues promptly and escalate complex matters to senior bankers
• Participate in ongoing training to stay updated on JPMorgan Chase policies and financial products

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to engage with diverse clients
• Ability to work 30 hours per week, including evenings and weekends as scheduled
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel to the branch location in Kannapolis, NC

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve a diverse client base
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail in transaction processing
• Knowledge of banking regulations and compliance
• Proficiency in Microsoft Office and banking software
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management in a fast-paced environment
• Team collaboration and adaptability
• Basic financial literacy and product knowledge
• Digital tool proficiency for client education
• Cash handling accuracy
• Multitasking under pressure
• Empathy and active listening
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Flexible spending accounts for healthcare and dependent care
• Access to employee assistance programs for personal and financial support

JP Morgan Chase is an equal opportunity employer.