Part Time (30 Hours) Associate Banker Bilingual English and Spanish Required (Western Queens)

Location: South Richmond Hill, NY, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating inclusive financial solutions that empower communities, and our Associate Bankers play a pivotal role in delivering that vision. In this part-time (30 hours) position at our South Richmond Hill branch in Western Queens, NY, you will serve as the friendly face of the bank, embodying our commitment to hospitality and exceptional client care. As a Bilingual Associate Banker fluent in English and Spanish, you will assist a diverse clientele with everyday banking needs, from processing transactions to uncovering opportunities for personalized financial products. This role is ideal for motivated individuals passionate about finance and community service, offering a dynamic environment where you can grow within one of the world's leading financial institutions. Your day-to-day responsibilities will focus on providing top-tier service while driving branch success. You will handle routine transactions with precision, educate clients on JPMorgan Chase's innovative offerings like Chase Sapphire banking and digital tools, and build lasting relationships in a multicultural setting. Compliance and accuracy are paramount, ensuring every interaction upholds our high standards of integrity and security. Working collaboratively with your team, you will contribute to sales goals and create positive experiences that strengthen client loyalty in the vibrant Western Queens community. JPMorgan Chase values professional development and offers robust support for part-time associates, including training programs and pathways to full-time roles. Join us to make a meaningful impact in financial services, where your bilingual skills and dedication to client success can flourish. We are committed to fostering an inclusive workplace that reflects the diversity of our clients and communities.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-centered approach
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase banking products such as checking accounts, credit cards, and loans
• Assist with account openings, maintenance, and resolving basic inquiries
• Communicate effectively in both English and Spanish to serve diverse clients in South Richmond Hill
• Maintain compliance with all federal and state banking regulations and internal policies
• Collaborate with branch team to achieve sales and service goals
• Handle cash responsibly and balance teller drawer daily
• Educate clients on digital banking tools and mobile app features
• Escalate complex issues to senior bankers or managers as needed

Required Qualifications

• High school diploma or equivalent required; college degree preferred
• Bilingual proficiency in English and Spanish is mandatory
• At least 1 year of customer service experience in a retail or financial services environment
• Ability to work 30 hours per week, including evenings and weekends as scheduled
• Strong ethical standards and compliance with banking regulations
• Valid authorization to work in the United States
• Pass background check and drug screening

Preferred Qualifications

• Prior experience in banking or financial services
• Familiarity with JPMorgan Chase products and services
• Sales experience in a goal-oriented environment
• Knowledge of local community needs in Western Queens
• Associate's or Bachelor's degree in business, finance, or related field

Required Skills

• Excellent customer service and interpersonal communication
• Bilingual fluency in English and Spanish (verbal and written)
• Attention to detail and accuracy in transaction processing
• Basic knowledge of banking products and financial services
• Sales and relationship-building abilities
• Proficiency with Microsoft Office and banking software systems
• Time management and multitasking in a fast-paced environment
• Problem-solving and conflict resolution skills
• Strong ethical judgment and confidentiality handling
• Team collaboration and adaptability
• Familiarity with ATM operations and cash handling
• Digital literacy for online banking support
• Cultural sensitivity for diverse client interactions
• Compliance awareness in financial regulations
• Organizational skills for maintaining records

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Access to JPMorgan Chase's employee stock purchase program
• Professional development and tuition reimbursement for further education
• Wellness programs and employee assistance resources
• Part-time flexible scheduling with potential for full-time advancement

JP Morgan Chase is an equal opportunity employer.