Part Time (30 Hours) Associate Banker Chappaqua Crossing Branch, Chappaqua, NY

Location: Chappaqua, NY, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating inclusive financial solutions that empower our clients to achieve their goals. As a Part Time (30 Hours) Associate Banker at our Chappaqua Crossing Branch in Chappaqua, NY, you will play a vital role in delivering our commitment to hospitality and client care. In this customer-facing position within the Consumer & Community Banking division, you will assist clients with everyday banking needs while identifying opportunities to deepen relationships through personalized product recommendations. Our Associate Bankers are the friendly face of JPMorgan Chase, ensuring every interaction reflects our high standards of service and integrity in the competitive financial services industry. Your day-to-day responsibilities will include processing transactions with precision, educating clients on secure digital tools, and promoting offerings like Chase checking accounts, credit cards, and mortgages tailored to the affluent Chappaqua community. You will collaborate with a dynamic team to meet branch objectives, uphold strict compliance with regulations such as those from the FDIC and OCC, and contribute to a welcoming branch atmosphere. This role demands a blend of technical banking knowledge and genuine empathy, allowing you to build lasting client trust while advancing your career in one of the world's leading financial institutions. JPMorgan Chase offers robust support for part-time associates, including flexible scheduling around your 30-hour workweek and access to world-class training programs. Join us to be part of a company that invests in your professional growth, provides competitive benefits, and fosters an environment where innovation meets client-centric service. If you are passionate about finance and excel in client interactions, this position at Chappaqua Crossing is an ideal opportunity to contribute to our mission of making banking accessible and rewarding.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality at the Chappaqua Crossing Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase banking products like checking accounts, credit cards, and loans
• Assist with account openings, maintenance, and resolving basic inquiries
• Promote digital banking solutions to enhance client convenience and security
• Maintain compliance with all federal and state banking regulations and JPMorgan Chase policies
• Collaborate with branch team to achieve sales goals and deliver seamless client experiences
• Handle cash responsibly, balancing teller drawers and reporting discrepancies
• Educate clients on fraud prevention and secure banking practices
• Support branch operations during peak hours and special events

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 30 hours per week, including flexible scheduling for branch needs
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid authorization to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, to serve diverse clients in Chappaqua, NY
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail for transaction accuracy
• Basic financial product knowledge
• Proficiency in Microsoft Office and banking software
• Time management and multitasking
• Problem-solving and conflict resolution
• Compliance and regulatory awareness
• Team collaboration
• Adaptability to fast-paced environments
• Digital literacy for online banking support
• Cash handling and reconciliation
• Communication both verbal and written
• Ethical decision-making
• Cultural sensitivity for diverse clientele

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase products and services
• Career growth opportunities within the global financial leader

JP Morgan Chase is an equal opportunity employer.