Part Time (30 Hours) Associate Banker Coastal Carolinas - New Build

Location: Charleston, SC, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are building the future of banking in the vibrant Coastal Carolinas region with our new branch in Charleston, SC. As a Part Time (30 Hours) Associate Banker, you will play a pivotal role in delivering exceptional hospitality and client care, aligning with our core values of putting clients first. In this dynamic role within our Consumer & Community Banking division, you will support everyday banking needs while fostering meaningful relationships that drive client loyalty and business growth. This position offers a unique opportunity to join a world-class financial institution renowned for innovation and integrity, contributing to a new build that enhances community access to premier financial services. Your primary focus will be on providing top-tier service at the branch, handling transactions with precision, and proactively identifying opportunities to recommend tailored JPMorgan Chase solutions such as savings accounts, mortgages, and investment options. You will collaborate with a supportive team in a state-of-the-art facility designed for client convenience, ensuring every interaction reflects our commitment to excellence. Compliance and security are paramount, so you will adhere to all federal regulations and internal protocols to safeguard client information and assets. This part-time role, with flexible scheduling to accommodate work-life balance, is ideal for motivated individuals passionate about financial services and community impact. JPMorgan Chase values professional growth, offering pathways to full-time opportunities and comprehensive training programs. In the Coastal Carolinas market, you will engage with a diverse clientele, leveraging your skills to promote financial wellness and support local economic vitality. If you thrive in a client-facing environment and are eager to embody our brand's promise of 'How We Do Business,' this role at our new Charleston branch is your chance to make a difference while advancing your career in one of the world's leading financial institutions.

Key Responsibilities

• Greet and assist clients in a welcoming manner, embodying JPMorgan Chase's commitment to hospitality and client care
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase banking products such as checking accounts, credit cards, and loans
• Maintain compliance with all regulatory requirements and internal policies to ensure secure and ethical operations
• Build and nurture long-term client relationships to drive customer loyalty and satisfaction
• Support branch operations by managing cash handling, balancing teller drawers, and preparing daily reports
• Collaborate with team members to achieve branch sales goals and enhance the overall client experience
• Assist in opening new accounts and educating clients on digital banking tools and mobile apps
• Handle customer inquiries and resolve issues promptly to uphold JPMorgan Chase's high service standards
• Participate in branch events and community outreach in the Coastal Carolinas region to promote brand awareness

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including flexible shifts that may include evenings and weekends
• Excellent communication and interpersonal skills
• Proficiency in basic computer applications and point-of-sale systems
• Must be authorized to work in the United States and pass a background check

Preferred Qualifications

• Previous experience in a banking or financial institution
• Knowledge of JPMorgan Chase products and compliance standards
• Bilingual proficiency, particularly in Spanish, to serve diverse Coastal Carolinas clientele
• Experience in a high-volume customer service role
• Familiarity with sales techniques and relationship-building in financial services

Required Skills

• Customer service excellence
• Transaction processing accuracy
• Product knowledge in banking and financial services
• Regulatory compliance awareness
• Relationship building and sales acumen
• Proficiency in Microsoft Office and banking software
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management in a fast-paced environment
• Team collaboration and adaptability
• Attention to detail for financial accuracy
• Digital literacy for client education on apps and online banking
• Cultural sensitivity for diverse client base in Coastal Carolinas
• Cash handling and reconciliation skills
• Basic financial advisory capabilities

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Employee stock purchase plan and financial wellness programs
• Tuition reimbursement for professional development and education
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase financial products and services
• Part-time flexible scheduling with opportunities for career advancement within the firm

JP Morgan Chase is an equal opportunity employer.