Part Time (30 Hours) Associate Banker, Courtyard Branch, Midland, TX

Location: Midland, TX, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress of individuals and communities. As a Part Time (30 Hours) Associate Banker at our Courtyard Branch in Midland, TX, you will play a vital role in delivering the renowned Chase hospitality and client care that sets us apart in the financial services industry. This position is ideal for motivated individuals passionate about helping clients achieve their financial goals through personalized service in a dynamic branch setting. You will support the branch team in providing seamless banking experiences while embodying our core values of integrity, excellence, and respect. In this role, you will engage directly with clients by processing everyday transactions, such as deposits and withdrawals, with precision and efficiency. You will also educate clients on a range of JP Morgan Chase products, including checking and savings accounts, credit cards, and digital banking solutions tailored to the needs of the Midland community. By actively listening to client needs, you will identify opportunities to refer them to specialized services like mortgages or investment advice, contributing to the branch's growth objectives. Compliance with banking regulations and adherence to security protocols will be essential to protect both clients and the firm. Joining JP Morgan Chase means becoming part of a global leader in financial services with unparalleled resources for professional development. This part-time position offers a flexible schedule, including some evenings and weekends, allowing you to balance work with personal commitments while gaining hands-on experience in the banking sector. With opportunities for advancement into full-time roles or specialized positions, you will be supported by comprehensive training programs and a collaborative team environment at the Courtyard Branch. If you are enthusiastic about client interactions and eager to build a career in finance, apply today to help shape the financial futures of our clients in Midland, TX.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality at the Courtyard Branch in Midland, TX
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients in opening new accounts and explaining JP Morgan Chase banking products
• Identify client needs and refer opportunities to branch bankers or specialists
• Maintain compliance with all federal and state banking regulations
• Handle cash and negotiable instruments securely while balancing teller drawers daily
• Support branch operations by answering phones, scheduling appointments, and maintaining lobby appearance
• Educate clients on digital banking tools to enhance their experience with Chase services
• Collaborate with team members to achieve branch sales and service goals
• Resolve client inquiries and complaints promptly to uphold JP Morgan Chase's reputation for client care

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including some evenings and weekends
• Proficiency in basic computer skills and Microsoft Office applications
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual skills, particularly Spanish, given the Midland, TX community
• Knowledge of regulatory compliance in banking
• Experience with client relationship management software

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Communication skills
• Problem-solving abilities
• Time management
• Team collaboration
• Basic financial literacy
• Regulatory compliance awareness
• Computer proficiency
• Sales and referral techniques
• Multitasking in a fast-paced environment
• Empathy and interpersonal skills
• Adaptability to client needs
• Knowledge of banking software

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JP Morgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Access to employee assistance programs for personal and financial support
• Part-time flexible scheduling with opportunities for growth within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.