Part Time (30 Hours) Associate Banker, Freeland Branch, Freeland, WA

Location: Freeland, WA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part-Time Associate Banker at our Freeland Branch in Freeland, WA, you will play a pivotal role in delivering our signature hospitality and client-centric service. Working 30 hours per week, you will support the branch team in providing seamless banking experiences, from processing transactions to offering personalized advice on products like checking accounts, savings plans, and digital tools. This position is ideal for individuals passionate about finance and community service, offering the chance to contribute to JPMorgan Chase's mission of helping clients prosper in the vibrant Pacific Northwest community. Your day-to-day responsibilities will include greeting clients with genuine enthusiasm, accurately handling deposits, withdrawals, and other transactions while upholding the highest standards of security and compliance. You will actively listen to client needs, recommend tailored solutions such as credit cards or mortgage referrals, and educate them on innovative digital banking options to enhance convenience. Collaboration is key; you will work alongside experienced bankers to meet branch objectives, resolve issues efficiently, and foster long-term relationships that drive client loyalty and satisfaction. In this role, you will embody JPMorgan Chase's core values of integrity, excellence, and respect, ensuring every interaction reflects our commitment to ethical financial services. JPMorgan Chase offers robust support for your professional growth, including access to world-class training programs and clear pathways for advancement within our global organization. Joining our Freeland team means becoming part of a diverse, inclusive culture that values work-life balance, even in a part-time capacity. If you thrive in a dynamic retail banking setting and are eager to make a meaningful impact in financial services, this opportunity at the Freeland Branch will allow you to build a rewarding career while serving the unique needs of our local clients in Washington state.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Freeland Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries related to checking, savings, and credit products
• Identify client needs and refer appropriate opportunities for loans, investments, or wealth management services
• Educate clients on digital banking solutions, such as mobile apps and online platforms, to promote self-service options
• Maintain compliance with federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and deliver seamless client service
• Handle cash drawer reconciliation and report any discrepancies promptly
• Support community engagement initiatives in Freeland, WA, to strengthen local relationships
• Participate in ongoing training to stay updated on JPMorgan Chase products and industry best practices

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills with the ability to build rapport with diverse clients
• Proficiency in basic computer operations and financial software applications
• Ability to work 30 hours per week, including evenings and weekends as scheduled
• Compliance with all regulatory requirements, including background checks and fingerprinting
• Commitment to ethical standards and confidentiality in handling sensitive financial information

Preferred Qualifications

• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish or another local language
• Knowledge of personal banking products and digital banking tools
• Experience with cash handling and transaction processing
• Associate's or Bachelor's degree in business, finance, or a related field

Required Skills

• Customer service excellence
• Sales and relationship-building
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Digital literacy and tech-savviness
• Problem-solving abilities
• Time management and multitasking
• Team collaboration
• Regulatory compliance awareness
• Active listening
• Adaptability to client needs
• Conflict resolution
• Data entry proficiency
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Tuition reimbursement and educational assistance programs
• Wellness programs and gym membership discounts
• Part-time flexible scheduling with opportunities for career advancement
• Access to employee assistance programs for financial and personal support

JP Morgan Chase is an equal opportunity employer.