Part Time (30 Hours) Associate Banker, Granbury Branch, Granbury, TX

Location: Granbury, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating meaningful connections with our clients through exceptional hospitality and personalized service. As a Part-Time Associate Banker at our Granbury Branch in Granbury, TX, you will play a vital role in delivering this commitment. Working up to 30 hours per week, you will serve as the friendly face of the bank, handling everyday transactions while building relationships that foster trust and loyalty. In this dynamic role within the financial services industry, you will support clients in navigating their banking needs, from routine deposits to exploring value-added services like Chase checking accounts, credit solutions, and digital tools. Your ability to embody our core values of integrity, excellence, and respect will directly contribute to the success of our branch and the satisfaction of our Granbury community. Key to your success will be processing transactions with precision and speed using state-of-the-art JPMorgan Chase systems, while actively listening to client needs to uncover opportunities for enhanced financial solutions. You will collaborate with a supportive team of bankers to ensure seamless operations, maintain the highest standards of security and compliance, and promote a welcoming environment that reflects JPMorgan Chase's global reputation for innovation and client-centric banking. Whether assisting with mobile app enrollments or resolving account inquiries, your proactive approach will help clients achieve their financial goals in the vibrant Hood County area. This position offers a rewarding entry into the world of finance with room for growth at one of the largest banks in the United States. Join JPMorgan Chase to leverage your customer service passion in a role that combines hospitality with professional development, all while contributing to the economic vitality of Granbury, TX. We value diverse perspectives and provide the tools and training needed to thrive in a part-time capacity, with potential pathways to full-time opportunities as you build your career with us.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Granbury Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards, loans, or investment services
• Maintain compliance with all regulatory requirements and JPMorgan Chase policies to ensure secure operations
• Collaborate with branch team members to support daily operations and achieve branch goals
• Educate clients on digital banking tools, mobile apps, and self-service options to promote convenience
• Handle cash and negotiable instruments responsibly, balancing teller drawers at the end of shifts
• Resolve client issues promptly and escalate complex matters to senior bankers
• Contribute to a positive branch atmosphere by upholding JPMorgan Chase's brand standards

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work up to 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer applications and banking software
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the diverse community in Granbury, TX
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role
• Associate's degree in business, finance, or a related field

Required Skills

• Customer service orientation
• Attention to detail
• Cash handling accuracy
• Transaction processing efficiency
• Basic financial product knowledge
• Regulatory compliance awareness
• Team collaboration
• Problem-solving abilities
• Communication skills (verbal and written)
• Time management
• Adaptability to shifting priorities
• Digital literacy (banking software and apps)
• Sales acumen
• Conflict resolution
• Multitasking in a fast-paced environment

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Discounts on JPMorgan Chase products and services
• Professional development opportunities through JPMorgan Chase's learning platforms

JP Morgan Chase is an equal opportunity employer.