Part Time (30 Hours) Associate Banker, Grants Pass Branch, Grants Pass, OR

Location: Grants Pass, OR, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Part Time Associate Banker to join our Grants Pass Branch in Grants Pass, Oregon. In this 30-hour per week role, you will play a vital part in delivering our core commitment to hospitality and client care, helping clients achieve their financial goals in a welcoming environment. As a key member of the branch team, you will handle everyday banking needs while embodying Chase's values of integrity, innovation, and community focus. This position offers the opportunity to build meaningful relationships with clients in the local Oregon community, contributing to their financial well-being through personalized service. Your primary responsibilities will include processing a variety of transactions such as deposits, withdrawals, and transfers with precision and speed, ensuring every interaction reflects Chase's high standards. You will assist clients in opening and managing accounts, educate them on digital banking options, and identify opportunities to recommend tailored financial solutions like credit cards or savings products. Compliance is paramount; you will adhere to all federal and state regulations, including those from the FDIC and OCC, while maintaining the security and confidentiality of client information. Collaboration with colleagues will be essential to support branch operations and participate in local initiatives that strengthen ties in Grants Pass. We value professionals who thrive in dynamic settings and are passionate about client success. This role provides a platform for growth within one of the world's leading financial institutions, with access to training programs that enhance your banking expertise. If you are enthusiastic about finance, enjoy interacting with people, and want to make a difference in a part-time capacity, join JP Morgan Chase and help shape brighter financial futures for our clients.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Grants Pass Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic financial inquiries using JP Morgan Chase systems
• Identify opportunities to refer clients to appropriate Chase products like checking accounts, credit cards, or mortgages
• Maintain compliance with all regulatory requirements, including anti-money laundering and know-your-customer protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Collaborate with branch team to support community events and financial education initiatives in Grants Pass
• Handle client escalations professionally, resolving issues to uphold Chase's reputation for client care
• Utilize digital tools to educate clients on mobile banking and online services
• Contribute to a safe and secure branch environment by monitoring for suspicious activity

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work up to 30 hours per week, including weekends and holidays as needed
• Must be authorized to work in the United States
• Successful completion of background check and credit review
• Basic proficiency in Microsoft Office and banking software

Preferred Qualifications

• Associate's or Bachelor's degree in finance, business, or related field
• Previous experience in a banking or financial institution
• Bilingual skills, particularly Spanish, to serve diverse clients in Grants Pass
• Knowledge of local community resources and financial needs in Oregon
• Experience with sales or relationship-building in a service-oriented role

Required Skills

• Customer service excellence
• Cash handling proficiency
• Transaction processing accuracy
• Sales and referral techniques
• Regulatory compliance knowledge
• Communication and interpersonal skills
• Problem-solving and conflict resolution
• Time management in a fast-paced environment
• Basic financial product knowledge
• Digital literacy for banking platforms
• Team collaboration
• Attention to detail
• Adaptability to client needs
• Hospitality and empathy
• Multitasking abilities

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for investment in JP Morgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym membership discounts and mental health support
• Access to Chase employee banking perks, such as fee waivers and preferred rates
• Opportunities for career growth within the global JP Morgan Chase network

JP Morgan Chase is an equal opportunity employer.