Part Time (30 Hours) Associate Banker, Guilford Shoreline Plaza Branch, Guilford, CT

Location: Guilford, CT, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we embody a culture of hospitality and client-centric service, and as a Part Time Associate Banker at our Guilford Shoreline Plaza Branch in Guilford, CT, you will play a vital role in delivering that promise. Working 30 hours per week, you will serve as the friendly face of our branch, assisting clients with everyday banking needs while uncovering opportunities to deepen relationships through our comprehensive suite of financial products. From processing transactions with precision to recommending personalized solutions like Chase checking accounts or Sapphire credit cards, your role will contribute to our mission of empowering clients to achieve their financial goals in the dynamic financial services landscape. In this position, you will collaborate with a supportive team in a vibrant coastal community, handling a variety of responsibilities that blend customer service, sales, and operational excellence. You will greet clients with genuine warmth, resolve inquiries efficiently, and ensure every interaction reflects JPMorgan Chase's high standards of integrity and innovation. Compliance is key; you will adhere to all regulatory requirements while promoting secure banking practices. This part-time role offers flexibility and growth potential within one of the world's leading financial institutions, where your contributions directly impact client satisfaction and branch success. Joining JPMorgan Chase means becoming part of a global leader committed to diversity, inclusion, and community impact. In Guilford, CT, you will engage with local clients, supporting their financial journeys while benefiting from robust professional development opportunities. Whether helping a family open their first savings account or guiding a business owner through lending options, your work will make a meaningful difference. We value associates who thrive in a collaborative environment and are passionate about delivering exceptional service—apply today to start your career with us.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Guilford Shoreline Plaza Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Build and maintain strong client relationships to drive customer loyalty and referrals
• Assist with branch operations, including opening and closing procedures and maintaining a secure environment
• Collaborate with team members to achieve branch sales goals and service standards
• Ensure compliance with all federal and state banking regulations, including anti-money laundering protocols
• Handle customer inquiries and resolve issues promptly to uphold JPMorgan Chase's reputation for client care
• Support digital banking initiatives by educating clients on mobile apps and online platforms
• Participate in community outreach events in Guilford, CT, to promote JPMorgan Chase's commitment to local engagement

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 30 hours per week, including flexible scheduling for branch needs
• Proficiency in basic computer operations and banking software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel to the Guilford Shoreline Plaza Branch

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in the financial services industry, such as retail banking or teller roles
• Bilingual proficiency in English and Spanish to serve diverse clients in Guilford, CT
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail in transaction processing
• Basic financial product knowledge
• Proficiency in Microsoft Office and banking systems
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management for a fast-paced environment
• Team collaboration and adaptability
• Regulatory compliance awareness
• Digital literacy for online banking tools
• Empathy and active listening
• Organizational skills for branch operations
• Multitasking under pressure
• Cultural sensitivity for diverse client base

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to employee assistance programs for personal and financial support

JP Morgan Chase is an equal opportunity employer.