Part Time (30 Hours) Associate Banker, Hermitage Hills Branch, Hermitage, TN

Location: Hermitage, TN, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part Time Associate Banker at our Hermitage Hills Branch in Hermitage, TN, you will play a vital role in delivering our commitment to hospitality and client care. Working 30 hours per week, you will be the friendly face of the bank, assisting clients with everyday banking needs while uncovering opportunities to introduce them to innovative JPMorgan Chase solutions. This position is ideal for individuals passionate about finance and customer service, offering a dynamic entry point into the financial services industry with room for growth within one of the world's leading financial institutions. Your day-to-day responsibilities will include processing transactions with precision, such as deposits, withdrawals, and account inquiries, while ensuring all interactions align with our high standards of security and compliance. You will engage clients through meaningful conversations to understand their needs, recommending personalized products like Chase checking accounts, credit cards, or digital banking tools that simplify their lives. Collaboration with your branch team will be key to driving sales targets and maintaining an efficient, client-focused operation. At JPMorgan Chase, we prioritize ethical practices and regulatory adherence, so you will receive comprehensive training to handle sensitive financial information responsibly. Joining our team means more than just a job—it's an opportunity to build lasting client relationships and advance your career in banking. We support your professional development through ongoing education, mentorship, and pathways to full-time roles. With a focus on diversity, inclusion, and work-life balance, JPMorgan Chase offers a supportive culture where your contributions matter. If you thrive in a fast-paced retail setting and are eager to make a positive impact, apply today to become part of our Hermitage Hills Branch family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Hermitage Hills Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and loans
• Assist with account openings, maintenance, and resolving basic inquiries while adhering to compliance standards
• Promote digital banking solutions to help clients utilize mobile apps and online platforms
• Collaborate with branch team members to achieve sales goals and support branch operations
• Maintain a clean and organized workspace while ensuring confidentiality of client information
• Handle cash responsibly and balance teller drawer daily to meet audit requirements
• Refer complex issues to senior bankers or specialists for resolution
• Participate in ongoing training to stay updated on JPMorgan Chase policies and financial products

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and compliance with banking regulations

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve diverse clients
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management software

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Time management
• Basic financial literacy
• Cash handling proficiency
• Computer literacy
• Problem-solving
• Team collaboration
• Adaptability to fast-paced environments
• Compliance awareness
• Active listening
• Multitasking
• Empathy and hospitality
• Digital tool proficiency

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase products and services
• Part-time flexible scheduling with opportunities for full-time advancement

JP Morgan Chase is an equal opportunity employer.