Part Time (30 Hours) Associate Banker, Hwy 64 Branch, Tyler, TX

Location: Tyler, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in the power of meaningful connections and exceptional client experiences. As a Part Time Associate Banker at our Hwy 64 Branch in Tyler, TX, you will play a vital role in delivering our commitment to hospitality and client care. Working 30 hours per week, you will be the friendly face of the bank, assisting clients with everyday banking needs while embodying the Chase brand's values of integrity, innovation, and inclusion. This position offers a dynamic entry point into the financial services industry, where you can build lasting relationships and contribute to the financial well-being of the Tyler community. Your day-to-day responsibilities will include processing transactions with precision, educating clients on our robust digital banking solutions, and identifying opportunities to connect them with specialized services like mortgages, investments, or small business lending. You'll collaborate with a supportive team in a high-volume branch environment, ensuring every interaction upholds JPMorgan Chase's high standards for security and compliance. Whether helping a local family open a savings account or guiding a business owner through payment solutions, you'll make a tangible impact while gaining exposure to the evolving world of banking technology and client advisory. We value diverse perspectives and offer pathways for growth within one of the world's leading financial institutions. This part-time role provides flexibility while opening doors to full-time opportunities, professional certifications, and leadership positions. Join JPMorgan Chase in Tyler, TX, and be part of a team that's redefining banking for the better—apply today to start your journey with us.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality at the Hwy 64 Branch in Tyler, TX
• Process routine banking transactions including deposits, withdrawals, and account openings
• Assist clients with digital banking tools, such as mobile apps and online platforms
• Identify client needs and refer opportunities to bankers for investment or lending products
• Maintain accurate records and ensure compliance with federal banking regulations
• Support branch operations, including cash handling and vault management
• Educate clients on JPMorgan Chase's suite of financial services and security features
• Collaborate with team members to achieve branch sales and service goals
• Resolve client inquiries and issues promptly to enhance satisfaction
• Participate in community outreach events to promote JPMorgan Chase in the Tyler area

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in basic computer operations and banking software
• Commitment to ethical standards and regulatory compliance in financial services
• Valid driver's license and reliable transportation for the Tyler, TX location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve diverse clients in Tyler, TX
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Active listening and empathy
• Transaction processing accuracy
• Basic financial product knowledge
• Digital literacy and tech adaptability
• Sales and referral techniques
• Regulatory compliance awareness
• Team collaboration
• Problem-solving under pressure
• Time management for part-time shifts
• Attention to detail in record-keeping
• Interpersonal communication
• Multitasking in a fast-paced branch
• Ethical decision-making
• Community engagement

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Access to employee stock purchase plan and financial wellness programs
• Professional development through JPMorgan Chase's learning and training resources
• Part-time flexible scheduling with potential for full-time advancement
• Exclusive discounts on banking products and services

JP Morgan Chase is an equal opportunity employer.