Part Time (30 Hours) Associate Banker Indianapolis, IN Bilingual English and Spanish Required

Location: Indianapolis, IN, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of our people to drive innovation in the financial services industry. As a Part-Time Associate Banker in our Indianapolis, IN branch, you will play a vital role in delivering the renowned Chase hospitality to our clients. Working 30 hours per week, you will support everyday banking needs while embodying our core values of integrity, excellence, and client focus. This bilingual position requires fluency in English and Spanish to effectively serve our multicultural community, ensuring every interaction is personalized and supportive. Join a global leader in finance with a legacy of empowering clients through trusted advice and seamless services. Your primary responsibilities will include processing a variety of transactions such as deposits, withdrawals, and payments with precision and speed, while maintaining the highest standards of security and compliance. You will engage clients by listening to their needs, recommending appropriate JPMorgan Chase solutions like checking accounts, credit cards, or digital banking tools, and referring complex inquiries to specialized teams. In this client-facing role, you will contribute to branch success by meeting sales targets, educating customers on fraud prevention, and promoting our comprehensive suite of financial products tailored to personal and business banking. Expect a dynamic environment where teamwork and adaptability are key, especially during peak hours or community events in Indianapolis. We value growth and development at JPMorgan Chase, offering opportunities for part-time associates to advance within our organization through training programs and performance-based promotions. This role not only provides a rewarding entry into the financial services sector but also allows you to make a tangible impact on clients' financial well-being. If you are passionate about building relationships, thrive in a collaborative setting, and are eager to contribute to a firm that sets the standard for banking excellence, we invite you to apply and become part of the Chase family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance the client experience at JPMorgan Chase branches
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries related to checking, savings, and credit products
• Identify client needs and refer opportunities for mortgages, investments, and small business banking services
• Communicate effectively in both English and Spanish to serve a diverse clientele in the Indianapolis community
• Maintain compliance with federal regulations, anti-money laundering policies, and JPMorgan Chase security protocols
• Collaborate with branch team members to achieve sales goals and deliver seamless service
• Handle cash responsibly, balancing teller drawer daily and resolving any discrepancies
• Educate clients on digital banking tools, mobile apps, and online services to promote self-service options
• Support branch operations by preparing reports, stocking supplies, and ensuring a clean, welcoming environment

Required Qualifications

• High school diploma, GED, or equivalent work experience
• Bilingual proficiency in English and Spanish required
• At least one year of customer service experience in a retail or financial services environment
• Ability to work 30 hours per week, including evenings and weekends as scheduled
• Strong attention to detail and accuracy in handling financial transactions
• Compliance with all banking regulations and internal policies
• Valid authorization to work in the United States

Preferred Qualifications

• Previous experience in banking or financial services
• Associate's or Bachelor's degree in business, finance, or related field
• Familiarity with JPMorgan Chase products and services
• Experience using banking software or teller systems
• Sales experience in a customer-facing role

Required Skills

• Customer service excellence
• Bilingual communication (English/Spanish)
• Attention to detail
• Cash handling proficiency
• Sales and referral skills
• Knowledge of banking products
• Regulatory compliance awareness
• Time management
• Team collaboration
• Problem-solving
• Digital literacy for banking systems
• Interpersonal relationship building
• Adaptability to fast-paced environments
• Basic financial literacy
• Conflict resolution

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement and educational assistance programs
• Wellness programs and gym membership discounts
• Life and disability insurance coverage
• Flexible spending accounts for healthcare and dependent care

JP Morgan Chase is an equal opportunity employer.