Part Time (30 Hours) Associate Banker, Laplace Branch, Laplace, LA

Location: La Place, LA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of hospitality to build lasting client relationships. As a Part Time (30 Hours) Associate Banker at our Laplace Branch in La Place, LA, you will play a vital role in delivering exceptional client care within the financial services industry. In this customer-facing position, you will assist clients with everyday banking needs, process transactions efficiently, and embody our core values of integrity, innovation, and community impact. This role is ideal for motivated individuals passionate about finance and helping others achieve their financial goals in a dynamic branch setting. Your day-to-day responsibilities will include greeting clients with warmth, handling deposits, withdrawals, and account inquiries using state-of-the-art JPMorgan Chase technology. You will also identify opportunities to introduce clients to our suite of products, such as Chase checking accounts, credit cards, and mortgage solutions, contributing to the branch's growth objectives. Compliance is key; you will adhere to all regulatory standards, including those set by the Federal Reserve and FDIC, while maintaining the highest levels of accuracy in cash handling and transaction reconciliation. Collaboration with fellow team members will be essential to ensure seamless operations during your 30-hour weekly schedule, which may include evenings and weekends to serve our valued clients in the La Place community. JPMorgan Chase offers robust support for your professional development, including training on our proprietary banking platforms and opportunities to advance within our global organization. By joining us, you contribute to a firm renowned for its leadership in financial services, serving millions of clients worldwide. If you are enthusiastic about client service and eager to make a difference in Louisiana's vibrant economy, this Associate Banker role provides a rewarding entry point into the world of banking with one of the most respected names in finance.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Laplace Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards, loans, or investment services
• Maintain compliance with federal and state banking regulations, including anti-money laundering protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Collaborate with branch team to support sales goals and client retention initiatives
• Educate clients on digital banking tools and mobile app features to promote self-service options
• Handle customer escalations professionally and resolve issues promptly
• Participate in branch events and community outreach to build JPMorgan Chase's local presence in La Place, LA

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work up to 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer applications and banking software
• Excellent communication skills with a focus on client hospitality
• Compliance with all banking regulations and internal policies

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve diverse clients
• Knowledge of JPMorgan Chase products and services
• Experience with sales or cross-selling financial products

Required Skills

• Customer service excellence
• Cash handling accuracy
• Transaction processing proficiency
• Basic financial product knowledge
• Regulatory compliance awareness
• Computer literacy in banking software
• Active listening and empathy
• Sales and referral techniques
• Problem-solving under pressure
• Team collaboration
• Attention to detail
• Time management for part-time shifts
• Digital banking tool familiarity
• Interpersonal communication
• Adaptability to client needs

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Flexible scheduling to support work-life balance
• Access to employee assistance programs for personal and financial counseling

JP Morgan Chase is an equal opportunity employer.