Part Time (30 Hours) Associate Banker, Market at Olive Branch, Saint Louis, MO

Location: St Louis, MO, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in the power of meaningful connections and exceptional client care. As a Part-Time Associate Banker at our Olive Branch location in St. Louis, MO, you will play a vital role in delivering our commitment to hospitality while supporting clients in their financial journeys. Working 30 hours per week, you will engage with a diverse community, helping them navigate everyday banking needs and discovering opportunities to enhance their financial well-being through our innovative products and services. This role is ideal for individuals passionate about building relationships and contributing to a dynamic team in the heart of St. Louis. Your day-to-day responsibilities will include greeting clients with warmth, processing transactions efficiently, and providing personalized advice on JPMorgan Chase offerings such as Chase Sapphire checking accounts, mortgages, and investment options. You will embody our core values of integrity and excellence by ensuring every interaction upholds the highest standards of security and compliance. Whether assisting with a simple deposit or educating a client on our award-winning digital banking platforms, you will contribute to creating memorable experiences that foster long-term loyalty. Collaboration with fellow bankers and branch leadership will be key to achieving shared goals, including sales targets and exceptional Net Promoter Scores. JPMorgan Chase is more than a bank; it's a global leader in financial services with a legacy of innovation and community impact. Joining our team means access to world-class training, career growth opportunities, and a supportive culture that values work-life balance. In this part-time role, you will gain hands-on experience in the financial services industry while making a tangible difference in the lives of St. Louis residents. If you thrive in a client-focused environment and are eager to grow with one of the world's most admired companies, apply today to become part of the JPMorgan Chase family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Olive Branch branch in St. Louis
• Assist clients with everyday banking transactions, including deposits, withdrawals, and account inquiries
• Identify client needs and recommend appropriate JPMorgan Chase products like Chase checking accounts or credit cards
• Process loan payments and other financial services while ensuring accuracy and security
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and improve client satisfaction
• Handle cash management and balancing teller drawers at the end of shifts
• Educate clients on digital banking tools, such as the Chase Mobile app, to promote self-service options
• Resolve client issues promptly and escalate complex matters to senior bankers
• Contribute to a positive branch atmosphere by upholding JPMorgan Chase's standards of integrity and excellence

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including evenings and weekends as needed
• Must be authorized to work in the United States
• Excellent communication skills with a focus on client hospitality
• Proficiency in basic computer applications and point-of-sale systems

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the St. Louis community
• Knowledge of JPMorgan Chase products such as checking, savings, and credit services
• Experience with sales or relationship-building in a customer-facing role
• Familiarity with regulatory compliance in financial services

Required Skills

• Customer service excellence
• Cash handling and transaction processing
• Product knowledge of banking services
• Sales and relationship-building
• Attention to detail and accuracy
• Time management in a fast-paced environment
• Basic financial literacy
• Compliance and regulatory awareness
• Interpersonal communication
• Problem-solving and conflict resolution
• Proficiency in Microsoft Office and banking software
• Team collaboration
• Adaptability to client needs
• Digital tool proficiency (e.g., mobile banking apps)
• Hospitality and empathy in client interactions

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Access to wellness programs, including gym discounts and mental health resources
• Part-time flexible scheduling with opportunities for career advancement
• JPMorgan Chase Foundation charitable matching for employee donations

JP Morgan Chase is an equal opportunity employer.