Part Time (30 Hours) Associate Banker, Miller Valley Rd Branch, Prescott, AZ

Location: Prescott, AZ, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress of individuals and communities. As a Part Time Associate Banker at our Miller Valley Rd Branch in Prescott, AZ, you will play a vital role in delivering our brand of hospitality and client care. Working up to 30 hours per week, you will be the friendly face of the bank, assisting clients with everyday banking needs while embodying our core values of integrity, excellence, and respect. This position offers a dynamic entry point into the financial services industry, where you can build meaningful relationships and support the financial well-being of Prescott residents in a supportive team environment. Your primary focus will be on providing seamless transaction services, from processing deposits and withdrawals to guiding clients through account management. You will leverage JPMorgan Chase's innovative tools and resources to educate clients on secure digital banking options, helping them navigate everything from mobile apps to online transfers. By actively listening to client needs, you will identify opportunities to recommend tailored solutions like checking accounts, credit products, or wealth management referrals, contributing to the branch's growth and client satisfaction goals. Compliance is key; you will adhere to all regulatory standards to ensure secure and ethical operations. In this role, you will collaborate with fellow Associate Bankers, Bankers, and branch leadership to create a welcoming atmosphere that reflects JPMorgan Chase's global reputation for excellence. Prescott's vibrant community provides a unique backdrop for engaging with local clients, and your contributions will help strengthen our presence in Arizona. We offer robust training programs to develop your skills, along with pathways for career advancement within one of the world's leading financial institutions. If you are passionate about client service and eager to make an impact, join us in powering the progress at JPMorgan Chase.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Miller Valley Rd Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic financial inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards, loans, or investment services
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Collaborate with branch team members to support branch goals and client satisfaction metrics
• Educate clients on digital banking tools and self-service options to promote convenience
• Handle customer escalations professionally and resolve issues promptly
• Participate in branch events and community outreach to strengthen JPMorgan Chase's presence in Prescott, AZ

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work up to 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer applications and banking software
• Excellent verbal and written communication skills
• Must be authorized to work in the United States and pass a background check

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, to serve diverse clients in Prescott, AZ
• Knowledge of local financial regulations and community banking practices
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Cash handling and reconciliation
• Transaction processing accuracy
• Basic financial product knowledge
• Computer literacy in banking software
• Active listening and empathy
• Problem-solving and conflict resolution
• Time management and multitasking
• Sales and referral techniques
• Compliance and regulatory awareness
• Team collaboration
• Attention to detail
• Adaptability to client needs
• Verbal and written communication
• Digital tool proficiency

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Employee stock purchase plan and access to financial wellness programs
• Professional development opportunities through JPMorgan Chase's learning platforms
• Discounts on banking products and services for employees and family
• Flexible scheduling to support work-life balance in a part-time role

JP Morgan Chase is an equal opportunity employer.