Part Time (30 Hours) Associate Banker, Mission Ave Branch, Oceanside, CA Bilingual Spanish and English Required

Location: Oceanside, CA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of our people to drive innovation in financial services. As a Part-Time Associate Banker at our Mission Ave Branch in Oceanside, CA, you will play a vital role in delivering the renowned Chase hospitality to our clients. Working 30 hours per week, you will support everyday banking needs while embodying our core values of client focus and community engagement. Bilingual proficiency in Spanish and English is required to effectively serve the diverse population of Oceanside and surrounding areas, ensuring seamless communication and personalized service. Your primary responsibilities will include processing a variety of transactions such as deposits, withdrawals, and account transfers with precision and speed, while adhering to strict compliance standards set by federal regulations and JPMorgan Chase policies. You will engage with clients to understand their financial goals, recommending appropriate products like checking accounts, credit cards, or mortgage options from our comprehensive suite of offerings. By building genuine relationships, you will help clients navigate both in-branch and digital banking solutions, contributing to our mission of making banking simple, accessible, and secure. Collaboration with fellow team members will be key to achieving branch objectives and creating a welcoming atmosphere that reflects Chase's brand excellence. This role offers a dynamic entry point into the financial services industry at one of the world's leading financial institutions. You will receive ongoing training to enhance your banking knowledge and customer service skills, with opportunities for advancement within JPMorgan Chase's vast network. Join us in Oceanside to make a meaningful impact on clients' financial journeys while growing your career in a supportive, innovative environment.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Mission Ave Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries related to checking, savings, and credit products
• Identify client needs and refer opportunities for JPMorgan Chase investment, lending, and advisory services
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team to achieve sales goals and deliver personalized financial solutions
• Handle customer escalations and resolve issues promptly to uphold Chase's client-centric standards
• Support digital banking initiatives by educating clients on mobile apps, online platforms, and secure transactions
• Ensure the branch environment is safe, clean, and welcoming, adhering to operational procedures
• Participate in community outreach events in Oceanside to build local relationships and promote Chase services

Required Qualifications

• High school diploma or equivalent required
• Bilingual proficiency in Spanish and English (both verbal and written) is mandatory
• At least 1 year of customer service experience in a retail or financial services environment
• Ability to work 30 hours per week, including flexible scheduling for branch hours
• Strong understanding of basic banking products and services
• Must be authorized to work in the United States without sponsorship
• Successful completion of background check and any required regulatory exams

Preferred Qualifications

• Prior experience in a banking or financial institution
• Associate's or Bachelor's degree in business, finance, or related field
• Familiarity with JPMorgan Chase systems and processes
• Experience handling cash transactions and teller duties
• Knowledge of local community dynamics in Oceanside, CA

Required Skills

• Excellent customer service and interpersonal communication
• Bilingual fluency in Spanish and English
• Attention to detail and accuracy in transaction processing
• Basic knowledge of financial products like loans and investments
• Proficiency with banking software and point-of-sale systems
• Problem-solving and conflict resolution abilities
• Time management for handling multiple client interactions
• Team collaboration in a fast-paced branch setting
• Regulatory compliance awareness in financial services
• Sales acumen for identifying client opportunities
• Digital literacy for assisting with online banking tools
• Adaptability to flexible scheduling and branch needs
• Empathy and hospitality in client interactions
• Cash handling and mathematical precision
• Organizational skills for maintaining records and workflows

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase products and services
• Career growth opportunities within the global JPMorgan Chase network

JP Morgan Chase is an equal opportunity employer.