Part Time (30 Hours) Associate Banker, Monterrey Branch, Baton Rouge, LA

Location: Baton Rouge, LA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where our employees can thrive and contribute to the success of our clients and communities. As a Part-Time Associate Banker at our Monterrey Branch in Baton Rouge, LA, you will play a vital role in delivering exceptional hospitality and client care. Working 30 hours per week, you will support everyday banking needs while embodying our core values of integrity, innovation, and client focus. This position offers the opportunity to build meaningful relationships with diverse customers in the vibrant Baton Rouge area, helping them achieve their financial goals through personalized service and access to JPMorgan Chase's world-class products. Your day-to-day responsibilities will include processing transactions, opening new accounts, and educating clients on digital banking solutions to enhance their financial well-being. You will collaborate with a dynamic team to meet branch objectives, promote products like Chase checking accounts and credit cards, and ensure all interactions comply with regulatory standards. In this client-facing role, you will resolve inquiries efficiently, identify opportunities for cross-selling, and contribute to a welcoming branch atmosphere that reflects JPMorgan Chase's reputation for excellence in financial services. We value growth and development, providing training on JPMorgan Chase systems and ongoing support to advance your career. This part-time role is ideal for motivated individuals passionate about finance and customer service, with potential pathways to full-time positions or specialized roles within our global organization. Join us to make a difference in the lives of our clients while advancing your professional journey in one of the world's leading financial institutions.

Key Responsibilities

• Greet and assist clients with account openings, deposits, withdrawals, and other basic banking transactions
• Provide personalized financial advice and promote JPMorgan Chase products such as checking, savings, and credit options
• Process loan applications and support clients with digital banking tools
• Maintain accurate records and ensure compliance with federal banking regulations
• Resolve client inquiries and issues promptly to enhance satisfaction
• Collaborate with branch team to meet sales goals and community engagement initiatives
• Educate clients on fraud prevention and secure banking practices
• Support branch operations including cash handling and end-of-day reconciliations
• Participate in client outreach events to build relationships in the Baton Rouge community

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including evenings and weekends as needed
• Excellent communication and interpersonal skills
• Proficiency in basic computer applications and banking software
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the Monterrey Branch location
• Knowledge of JPMorgan Chase products and compliance standards
• Experience with sales or relationship management in a client-facing role
• Certification in financial services or customer service

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Problem-solving abilities
• Time management and multitasking
• Knowledge of banking regulations
• Proficiency in Microsoft Office Suite
• Basic financial literacy
• Team collaboration
• Adaptability to fast-paced environments
• Conflict resolution
• Digital tool proficiency (e.g., online banking platforms)
• Active listening
• Ethical decision-making
• Cultural sensitivity for diverse client base

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Access to employee stock purchase program and financial wellness resources
• Professional development programs and tuition reimbursement for further education
• Wellness programs including gym memberships and mental health support
• Part-time flexibility with potential for full-time advancement within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.