Part Time (30 Hours) Associate Banker, (New Build) 135th and Antioch Branch, Overland Park, KS

Location: Overland Park, KS, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating exceptional experiences for our clients, and as a Part Time Associate Banker at our new build branch located at 135th and Antioch in Overland Park, KS, you will play a pivotal role in delivering that promise. Working 30 hours per week, you will serve as the friendly face of Chase, embodying our commitment to hospitality and client care in a dynamic retail banking environment. This position offers the opportunity to join a brand-new branch from the ground up, contributing to its launch and growth while supporting clients with everyday banking needs such as deposits, withdrawals, and account management. As part of the world's leading financial services firm, you will leverage JPMorgan Chase's innovative tools and resources to provide personalized service that builds trust and loyalty. Your day-to-day responsibilities will focus on delivering seamless transactions and exceptional service, while also identifying opportunities to connect clients with Chase's broad array of financial solutions, including checking and savings accounts, credit cards, and investment products. You will collaborate with a supportive team in a state-of-the-art facility designed for client convenience, ensuring compliance with all banking regulations and maintaining the highest standards of accuracy and security. This role is ideal for individuals passionate about finance and customer interaction, offering exposure to the inner workings of a global institution like JPMorgan Chase, where your contributions directly impact client satisfaction and branch success. JPMorgan Chase values professional growth and work-life balance, providing part-time associates with competitive benefits and pathways to full-time opportunities. If you thrive in a client-centric role and are excited about being part of a new branch opening in the vibrant Overland Park community, join us to help shape the future of banking at Chase. We seek motivated team players ready to make a difference in the financial lives of our clients.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new 135th and Antioch Branch
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify opportunities to refer clients to appropriate Chase financial products like checking accounts, credit cards, or mortgages
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Balance cash drawers and reconcile transactions at the end of each shift
• Collaborate with branch team to support branch goals and client satisfaction metrics
• Educate clients on digital banking tools and mobile app features to promote self-service options
• Handle routine customer escalations and resolve issues promptly
• Contribute to the opening and setup of the new build branch by participating in training and operational readiness

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in basic computer applications and banking software
• Excellent communication skills with a focus on client hospitality
• Must pass background check and comply with banking regulations

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service orientation with a hospitality mindset
• Attention to detail for accurate transaction processing
• Basic mathematical and cash handling proficiency
• Proficiency in Microsoft Office and banking software like TellerNet
• Strong verbal and written communication skills
• Problem-solving abilities for client issue resolution
• Time management to handle peak branch hours efficiently
• Team collaboration in a fast-paced retail banking environment
• Knowledge of financial products and regulatory compliance
• Adaptability to new branch operations and technologies
• Sales acumen for identifying client needs
• Digital literacy for assisting with online and mobile banking
• Interpersonal skills to build lasting client relationships
• Stress management in high-volume transaction periods
• Ethical decision-making aligned with JPMorgan Chase standards

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay for part-time associates
• Access to employee stock purchase plans and financial wellness programs
• Tuition reimbursement for professional development and education
• Discounts on Chase products and services, including mortgage and auto loans
• Wellness programs including gym memberships and mental health support
• Opportunities for career growth within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.