Part Time (30 Hours) Associate Banker (New Build), Dallas Acworth and Cedarcrest, Dallas GA

Location: Dallas, GA, United States

Job Family: Associate Bankers

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.9 trillion and operations worldwide, committed to helping people make progress in their financial lives. We are seeking a Part-Time Associate Banker for our new build branch at Dallas Acworth and Cedarcrest in Dallas, GA. In this 30-hour per week role, you will play a vital part in embodying our core values of hospitality and client care, welcoming clients to our state-of-the-art facility and delivering personalized banking solutions. As the face of JPMorgan Chase in this growing community, you will handle everyday transactions while uncovering opportunities to deepen client relationships through our innovative products and services. Your day-to-day responsibilities will include processing deposits, withdrawals, and account maintenance with precision, while educating clients on digital banking options, credit solutions, and investment referrals. You will collaborate with a dynamic team to support the successful launch of this new branch, ensuring seamless operations and compliance with federal regulations like those from the FDIC and OCC. By actively listening to client needs and providing tailored advice, you will contribute to our mission of powering the progress of individuals and businesses in the Dallas, GA area. This position offers a rewarding opportunity to grow within one of the world's most respected financial institutions. We value diverse perspectives and provide robust training to help you excel in a supportive environment. If you are passionate about client service and eager to join a team that's redefining banking in a new build setting, apply today to become part of the JPMorgan Chase family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance the client experience in the new Dallas Acworth and Cedarcrest branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Educate clients on JPMorgan Chase banking products such as checking, savings, credit cards, and digital banking tools
• Identify client needs and refer opportunities to branch specialists for investment, lending, or wealth management services
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Assist in branch operations, including cash handling, vault management, and end-of-day reconciliations
• Promote a collaborative team environment while supporting the launch of the new build branch
• Resolve client inquiries and issues promptly to ensure high satisfaction levels
• Participate in training and development programs to stay updated on JPMorgan Chase policies and industry trends
• Contribute to branch goals by driving client acquisition and retention in the Dallas, GA market

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including flexible shifts in a part-time capacity
• Excellent communication and interpersonal skills
• Proficiency in basic computer applications and banking software
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, given the Dallas, GA community
• Knowledge of JPMorgan Chase products and compliance standards
• Experience in a new branch build-out or startup environment
• Sales experience in retail or service-oriented roles

Required Skills

• Customer service excellence
• Transaction processing accuracy
• Product knowledge in banking and financial services
• Communication and active listening
• Problem-solving and conflict resolution
• Team collaboration
• Time management in a fast-paced environment
• Basic financial literacy
• Compliance and regulatory adherence
• Digital tool proficiency (e.g., online banking platforms)
• Sales and referral techniques
• Attention to detail
• Adaptability to new branch operations
• Interpersonal relationship building
• Multitasking abilities

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Access to employee stock purchase plans and financial wellness programs
• Tuition reimbursement for professional development and education
• Health and wellness incentives, including gym memberships and mental health support
• Discounts on JPMorgan Chase products and services
• Opportunities for career growth within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.