Part Time (30 Hours) Associate Banker, (New Build) Lemon Creek Branch, Boerne, TX

Location: Boerne, TX, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part-Time Associate Banker at our new Lemon Creek Branch in Boerne, TX. In this 30-hour per week role, you will play a vital part in delivering the renowned Chase hospitality and client-centric service that sets us apart in the financial industry. As the face of the branch, you will assist clients with everyday banking needs, from processing transactions to providing personalized advice on our suite of products including checking accounts, credit cards, mortgages, and investment options. Working in a brand-new facility, you will contribute to creating an innovative and welcoming environment that embodies Chase's commitment to excellence and community engagement in the Boerne area. Your day-to-day responsibilities will focus on building meaningful relationships with clients while ensuring seamless and secure banking operations. You will handle teller duties with precision, educate customers on digital tools like the Chase Mobile app, and identify opportunities to connect them with specialized services from our wealth management and small business banking teams. Compliance is key in this role; you will adhere to federal regulations, internal policies, and risk management protocols to protect both clients and the firm. As part of a dynamic branch team, you will collaborate to drive branch performance metrics, such as customer satisfaction scores and referral goals, all while maintaining the high standards of integrity and professionalism that define JPMorgan Chase. This position offers a rewarding entry point into the financial services sector with ample opportunities for career advancement within one of the world's most respected institutions. Whether you're starting your banking career or seeking a flexible part-time role, you'll benefit from ongoing training, mentorship, and exposure to cutting-edge financial technologies. If you thrive in a client-focused setting and are passionate about helping people achieve their financial goals, apply today to become part of the JPMorgan Chase family at our state-of-the-art Lemon Creek Branch.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new Lemon Creek Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify client needs and refer appropriate opportunities for Chase personal banking, credit, and investment products
• Maintain compliance with all regulatory requirements, including anti-money laundering and know-your-customer protocols
• Collaborate with branch team to support daily operations in the new build facility
• Educate clients on digital banking tools and mobile app features to promote self-service options
• Handle cash and negotiable instruments securely, balancing teller drawer daily
• Resolve client issues promptly and escalate complex matters to senior bankers
• Contribute to a positive branch atmosphere by upholding Chase's brand standards

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and credit history

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish, given the Boerne, TX location
• Experience with teller operations or cash handling
• Knowledge of JPMorgan Chase products and services

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Regulatory compliance awareness
• Interpersonal communication
• Problem-solving abilities
• Time management
• Team collaboration
• Computer literacy (e.g., banking software, MS Office)
• Sales and referral skills
• Multitasking in a fast-paced environment
• Active listening
• Adaptability to new systems in a branch build-out
• Cultural sensitivity for diverse client base

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to Chase employee banking perks and discounts
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for growth within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.