Part Time (30 Hours) Associate Banker, (New Build) Naismith and W 23rd Branch, Lawrence, KS

Location: Lawrence, KS, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are building the future of banking, and our new Naismith and W 23rd Branch in Lawrence, KS, represents an exciting opportunity to join a dynamic team. As a Part-Time Associate Banker working 30 hours per week, you will play a pivotal role in delivering our renowned hospitality and client-centric care. In this entry-level position within the Associate Bankers category, you will support everyday banking needs while fostering long-term relationships with clients in the vibrant Lawrence community. Our commitment to innovation means you'll leverage cutting-edge tools and digital solutions to help clients achieve their financial goals, all while embodying the JPMorgan Chase brand of trust and excellence. Your day-to-day responsibilities will include processing a variety of teller transactions with precision, such as deposits, withdrawals, and fund transfers, while ensuring compliance with all regulatory standards. You'll actively engage with clients to uncover opportunities for cross-selling products like Chase checking accounts, credit cards, and personal loans, contributing to branch sales targets. As part of our new build initiative, you'll assist in onboarding clients to our seamless digital platforms, including the Chase Mobile app and online banking services, empowering them to manage finances effortlessly. Collaboration with fellow team members will be key to creating a welcoming branch atmosphere and resolving inquiries efficiently. We value associates who bring energy, integrity, and a passion for helping others. This role offers a flexible part-time schedule, ideal for balancing work with other commitments, and serves as a gateway to career growth within JPMorgan Chase's global financial network. Join us to make a meaningful impact in financial services, where your contributions directly support clients' dreams—from saving for education to planning for retirement—in the heart of Lawrence, KS.

Key Responsibilities

• Greet and assist clients with a focus on hospitality, providing personalized service at the new Naismith and W 23rd Branch in Lawrence, KS
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase banking products such as checking accounts, credit cards, and loans
• Educate clients on digital banking tools, mobile apps, and online services to enhance their financial experience
• Maintain compliance with all federal and state banking regulations, including anti-money laundering (AML) protocols
• Collaborate with branch team members to achieve sales goals and deliver exceptional customer service
• Handle cash and negotiable instruments securely, balancing daily transactions
• Resolve client inquiries and issues promptly, escalating complex matters to senior bankers
• Participate in branch events and community outreach to build client relationships in the Lawrence area
• Support branch operations during the new build phase, including setup and training on new systems

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including evenings and weekends as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Excellent communication and interpersonal skills
• Compliance with all regulatory requirements and bank policies

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish
• Experience with teller operations or cash handling
• Knowledge of JPMorgan Chase's digital banking platforms

Required Skills

• Customer service excellence
• Sales and relationship building
• Cash handling and transaction processing
• Knowledge of banking regulations
• Digital literacy and technology adaptation
• Problem-solving and conflict resolution
• Attention to detail and accuracy
• Team collaboration and communication
• Time management in a fast-paced environment
• Basic financial advisory skills
• Adaptability to new branch operations
• Interpersonal empathy and active listening
• Proficiency in CRM and banking software
• Multitasking under pressure
• Commitment to ethical standards

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to employee assistance programs for financial and personal support

JP Morgan Chase is an equal opportunity employer.