Part Time (30 Hours) Associate Banker, (New Build) Nolensville Branch, Nolensville, TN

Location: Nolensville, TN, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., one of the world's leading financial services firms, as a Part Time (30 Hours) Associate Banker at our exciting new build branch in Nolensville, TN. As an Associate Banker, you will play a pivotal role in delivering the renowned Chase hospitality, helping clients achieve their financial goals through personalized service and innovative banking solutions. In this dynamic role, you will support the branch's launch by engaging with the growing Nolensville community, processing everyday transactions, and introducing clients to Chase's comprehensive suite of products, including checking and savings accounts, credit cards, and digital tools. Your commitment to client care will embody our core values of integrity, excellence, and inclusion, ensuring every interaction leaves a positive lasting impression. In this position, you will handle a variety of client-facing responsibilities, from greeting visitors with warmth to assisting with account openings and resolving inquiries efficiently. You will collaborate with a supportive team in a state-of-the-art facility designed to enhance the banking experience, while also identifying cross-sell opportunities to connect clients with advanced services like mortgages or investment advice from JPMorgan specialists. Compliance and accuracy are paramount, as you will adhere to all regulatory standards to safeguard client information and maintain the trust that defines Chase. This part-time role offers flexibility for work-life balance, with 30 hours per week including potential weekends, allowing you to contribute to a high-performing branch while growing your career in financial services. At JPMorgan Chase, we invest in your success with robust training programs, competitive benefits, and a culture that values diversity and professional development. Whether you're starting your journey in banking or building on prior experience, this role provides a platform to thrive in a supportive environment. If you are passionate about helping people manage their finances and excited to be part of a new branch opening, apply today to become an integral part of the Chase team in Nolensville, TN.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new Nolensville Branch
• Assist clients with opening new accounts, deposits, withdrawals, and other routine banking transactions
• Process loan applications, credit card requests, and investment inquiries while adhering to compliance standards
• Educate clients on JPMorgan Chase's digital banking tools, mobile apps, and online platforms to promote self-service options
• Identify opportunities to refer clients to specialized services like wealth management or mortgage products
• Maintain accurate records of transactions and ensure all activities comply with federal banking regulations
• Collaborate with branch team members to achieve sales goals and deliver seamless client service
• Support branch operations during the new build phase, including setup and promotional activities
• Resolve client inquiries and complaints efficiently to uphold JPMorgan Chase's reputation for client-centric service
• Participate in ongoing training to stay updated on financial products and industry best practices

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in using computer systems and basic office software
• Excellent verbal and written communication skills
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the diverse community in Nolensville, TN
• Familiarity with JPMorgan Chase systems and processes
• Experience handling cash transactions and teller duties

Required Skills

• Customer service excellence
• Cash handling and transaction processing
• Knowledge of banking regulations and compliance
• Proficiency in Microsoft Office Suite
• Digital banking and mobile app navigation
• Sales and referral techniques
• Problem-solving and conflict resolution
• Attention to detail and accuracy
• Team collaboration and communication
• Time management in a fast-paced environment
• Basic financial advisory skills
• Adaptability to new systems and processes
• Hospitality and interpersonal relations
• Data entry and record-keeping
• Multitasking under pressure

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Discounts on JPMorgan Chase products and services
• Professional development opportunities through Chase's learning platforms

JP Morgan Chase is an equal opportunity employer.