Part Time (30 Hours) Associate Banker, (New Build) Pine Island and Burnt Store Rd Branch, Cape Coral, FL

Location: Cape Coral, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered. As a Part-Time Associate Banker at our new Pine Island and Burnt Store Rd Branch in Cape Coral, FL, you will play a pivotal role in delivering our commitment to hospitality and superior client care. Working 30 hours per week in this state-of-the-art, newly built facility, you will assist clients with everyday banking needs while uncovering opportunities to introduce them to innovative financial solutions tailored to their lifestyles. This position is ideal for individuals passionate about helping others achieve financial goals in a dynamic, supportive team setting within one of the world's leading financial institutions. Your day-to-day responsibilities will include processing transactions with precision, educating clients on our robust suite of products—from checking and savings accounts to credit cards and wealth management services—and fostering long-term relationships that drive client loyalty. You will embody JPMorgan Chase's client-centric approach by listening attentively, resolving inquiries efficiently, and promoting digital tools like our award-winning mobile app to simplify banking. Compliance and security are paramount, so you will adhere to all federal regulations and internal policies to ensure a safe and trustworthy experience for every client visiting our vibrant Cape Coral location. Joining JPMorgan Chase means more than just a job; it's an opportunity to grow within a global powerhouse that invests in your professional development. We offer competitive benefits, ongoing training, and a collaborative culture that rewards initiative and teamwork. If you thrive in a fast-paced retail banking environment and are eager to contribute to the success of our new branch, apply today to become part of the JPMorgan Chase family and make a meaningful impact in the Cape Coral community.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first culture
• Process routine banking transactions including deposits, withdrawals, and account openings accurately and efficiently
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Educate clients on digital banking tools, mobile apps, and online services to enhance their banking experience
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Collaborate with branch team members to achieve sales goals and deliver seamless service in the new Pine Island and Burnt Store Rd branch
• Handle client inquiries and resolve issues promptly to ensure high satisfaction levels
• Assist in branch operations, including cash handling, vault management, and end-of-day reconciliations
• Promote a secure and welcoming environment in the newly built branch location in Cape Coral, FL
• Participate in ongoing training to stay updated on JPMorgan Chase policies and industry best practices

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong knowledge of banking products and services
• Ability to work 30 hours per week, including evenings and weekends as needed
• Excellent communication and interpersonal skills
• Proficiency in basic computer applications and banking software
• Must be authorized to work in the United States and pass a background check

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the diverse community in Cape Coral, FL
• Experience with sales or client relationship management
• Familiarity with JPMorgan Chase systems and processes
• Certification in financial services or customer service

Required Skills

• Customer service excellence
• Transaction processing accuracy
• Product knowledge in banking and investments
• Digital banking proficiency
• Sales and cross-selling abilities
• Regulatory compliance awareness
• Team collaboration
• Problem-solving
• Attention to detail
• Time management
• Interpersonal communication
• Adaptability to branch operations
• Cash handling expertise
• Client relationship building
• Basic financial literacy

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Tuition reimbursement and educational assistance programs
• Wellness programs and gym membership discounts
• Part-time employee discounts on banking products and services
• Career development opportunities within the global JPMorgan Chase network

JP Morgan Chase is an equal opportunity employer.