Part Time (30 Hours) Associate Banker, (New Build) South Asheville Branch, Asheville, NC

Location: Asheville, NC, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating inclusive financial solutions that empower our clients to achieve their goals. As a Part-Time Associate Banker at our new South Asheville Branch in Asheville, NC, you will play a vital role in delivering the renowned Chase hospitality and client-centric service that sets us apart in the financial services industry. Working 30 hours per week, you will support the branch's opening and contribute to its success by handling everyday banking needs while uncovering opportunities to deepen client relationships. This position is ideal for motivated individuals passionate about finance and customer care, offering a dynamic environment in a growing community like Asheville. Your day-to-day responsibilities will include processing transactions with precision, educating clients on JPMorgan Chase's suite of products—from personal checking and savings accounts to credit solutions and wealth management options—and fostering trust through personalized interactions. In this new build branch, you'll help establish a welcoming atmosphere that reflects Chase's commitment to innovation and accessibility. You'll collaborate with a supportive team to ensure seamless operations, adhere to strict regulatory standards, and participate in local outreach to build brand loyalty in the Asheville area. JPMorgan Chase values professional growth and offers robust development programs to advance your career in banking. This part-time role provides a pathway to full-time opportunities within our global firm, where you'll gain hands-on experience in financial services while benefiting from our comprehensive rewards package. If you're enthusiastic about making a positive impact on clients' financial journeys and thrive in a collaborative setting, join us at the South Asheville Branch to embody the Chase difference.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new South Asheville Branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products like checking accounts, credit cards, and investment options
• Build and maintain strong client relationships to drive customer loyalty and referrals
• Ensure compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to support branch goals and operational excellence
• Assist in branch merchandising and community engagement events to promote JPMorgan Chase services
• Handle cash and secure assets responsibly, balancing teller drawers daily
• Resolve client inquiries and issues promptly to uphold Chase's reputation for client care
• Participate in ongoing training to stay updated on financial products and industry best practices

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong communication and interpersonal skills to engage with diverse clients
• Ability to work 30 hours per week, including flexible scheduling for branch hours
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel to the South Asheville Branch location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services, such as teller or customer service roles
• Bilingual proficiency in English and Spanish to serve Asheville's diverse community
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management in a high-volume retail setting

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail for transaction accuracy
• Basic financial product knowledge
• Proficiency in banking software like Teller Systems
• Strong verbal and written communication
• Problem-solving and conflict resolution
• Time management in a fast-paced environment
• Team collaboration and adaptability
• Compliance and risk awareness
• Digital literacy for online banking support
• Empathy and active listening
• Multitasking during peak branch hours
• Ethical decision-making
• Community engagement and networking

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to Chase employee banking perks and financial counseling

JP Morgan Chase is an equal opportunity employer.