Part Time (30 Hours) Associate Banker, (New Build) Spring Mountain and Red Rock Branch, Las Vegas, NV Bilingual Mandarin and English Preferred

Location: Las Vegas, NV, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part-Time Associate Banker at our new Spring Mountain and Red Rock Branch in Las Vegas, NV. In this 30-hour per week role, you will play a vital part in delivering our commitment to world-class hospitality and client care. As the face of the bank, you will assist clients with everyday banking needs, process transactions efficiently, and uncover opportunities to deepen relationships through our innovative products and services. Bilingual proficiency in Mandarin and English is preferred to better serve our diverse Las Vegas community, ensuring every interaction reflects JPMorgan Chase's high standards of inclusivity and excellence. Your day-to-day responsibilities will include greeting clients with a welcoming approach, handling teller transactions such as deposits and withdrawals, and providing guidance on account management using our state-of-the-art digital platforms. You will collaborate with branch team members to maintain operational efficiency, adhere to strict compliance standards, and promote financial wellness solutions tailored to individual client goals. This position offers a dynamic environment in a brand-new branch, where your contributions directly impact client satisfaction and loyalty in the competitive financial services landscape. At JPMorgan Chase, we invest in your growth with robust training programs, career advancement paths, and a supportive culture that values work-life balance. Ideal candidates bring enthusiasm for client service, a keen eye for detail, and a passion for the financial industry. If you thrive in a team-oriented setting and are eager to contribute to a premier institution, apply today to become part of our Las Vegas team and help shape the future of banking.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first culture
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and refer opportunities for banking products like checking accounts, credit cards, and loans to branch specialists
• Assist with account openings, maintenance, and resolving basic inquiries using JPMorgan Chase digital tools
• Maintain compliance with all regulatory requirements, including anti-money laundering and know-your-customer protocols
• Support branch operations such as cash handling, vault management, and end-of-day reconciliations
• Promote digital banking solutions to enhance client experience and self-service options
• Collaborate with team members to ensure a seamless client experience in the new Spring Mountain and Red Rock branch
• Handle sensitive client information confidentially and ethically
• Participate in community outreach events to build relationships in the Las Vegas area

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least one year of customer service experience in a retail or financial services environment
• Ability to work 30 hours per week, including evenings, weekends, and holidays as needed
• Strong bilingual proficiency in Mandarin and English for serving diverse client communities
• Knowledge of basic banking products and services
• Must be authorized to work in the United States without sponsorship
• Successful completion of background check and compliance training

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual in Mandarin and English with cultural competency in serving Asian-American clients
• Familiarity with JPMorgan Chase systems and processes
• Experience in sales or relationship management
• Associate's or bachelor's degree in finance, business, or related field

Required Skills

• Customer service excellence
• Bilingual communication in Mandarin and English
• Attention to detail in transaction processing
• Basic financial literacy and product knowledge
• Proficiency with banking software and POS systems
• Problem-solving and conflict resolution
• Time management for a fast-paced environment
• Team collaboration and interpersonal skills
• Regulatory compliance awareness
• Sales acumen for client referrals
• Digital tool proficiency (e.g., mobile banking apps)
• Cultural sensitivity for diverse clientele
• Cash handling and reconciliation accuracy
• Adaptability to shift work
• Ethical decision-making

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Wellness programs including gym memberships and mental health support
• Career development opportunities within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.