Part Time (30 Hours) Associate Banker, (New Build) Trussville, Birmingham, AL

Location: Birmingham, AL, United States

Job Family: Associate Bankers

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.9 trillion and operations worldwide. We operate in over 60 countries, providing innovative solutions in investment banking, consumer and community banking, commercial banking, and asset management. As a Part Time Associate Banker in our new build branch in Trussville, Birmingham, AL, you will play a vital role in delivering the renowned JPMorgan Chase hospitality to our clients. This 30-hour per week position is ideal for motivated individuals passionate about financial services and building lasting client relationships in a dynamic retail banking environment. In this role, you will serve as the first point of contact for clients, embodying our commitment to exceptional client care. Responsibilities include processing everyday transactions with precision, assisting with account management, and promoting digital banking solutions to enhance client convenience. You will leverage your customer service expertise to identify opportunities for cross-selling products like Chase checking accounts, credit cards, and savings options tailored to individual needs. Working in our state-of-the-art new branch, you will contribute to a welcoming atmosphere that reflects JPMorgan Chase's values of integrity, innovation, and community impact. We seek candidates who thrive in a collaborative team setting and are eager to grow within one of the world's most admired financial institutions. This position offers part-time flexibility while providing pathways to full-time roles and professional development. Join us to make a meaningful difference in the Birmingham community, helping clients achieve their financial goals with the trusted support of JPMorgan Chase.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new Trussville branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify client needs and recommend appropriate banking products such as checking, savings, or credit solutions
• Educate clients on digital banking tools, mobile apps, and online services to promote self-service options
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team to support sales goals and client retention initiatives
• Handle cash responsibly, balancing teller drawers and preparing daily reconciliations
• Resolve client issues promptly, escalating complex matters to senior bankers when necessary
• Contribute to a positive branch atmosphere by upholding JPMorgan Chase's standards of integrity and professionalism

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Must be authorized to work in the United States
• Successful completion of background check and credit review
• Excellent communication skills with a focus on client hospitality

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the Birmingham community
• Knowledge of JPMorgan Chase's digital banking platforms
• Experience with sales or relationship-building in a customer-facing role
• Familiarity with regulatory compliance in financial services

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Basic financial product knowledge
• Digital literacy with banking software
• Communication and interpersonal skills
• Problem-solving abilities
• Time management and multitasking
• Regulatory compliance awareness
• Sales and relationship-building
• Team collaboration
• Adaptability to new branch environment
• Hospitality and client-focused mindset
• Basic math and numerical accuracy
• Stress management in fast-paced settings

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym discounts and mental health resources
• Part-time flexible scheduling with opportunities for career growth
• Access to employee assistance programs for financial and personal support

JP Morgan Chase is an equal opportunity employer.