Part Time (30 Hours) Associate Banker, (New Build) Wendell Falls Branch, Wendell, NC

Location: Wendell, NC, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are building the future of banking with innovative branches like our new Wendell Falls location in Wendell, NC. As a Part-Time Associate Banker (30 hours per week), you will play a pivotal role in delivering our signature hospitality and client-centric care. In this dynamic position within our Consumer & Community Banking division, you will support clients by handling everyday transactions, offering personalized advice on Chase banking solutions, and fostering long-term relationships that drive loyalty and growth. Joining a new build branch offers a unique opportunity to contribute to its launch, shaping the client experience from day one in a collaborative, high-energy team environment. Your day-to-day responsibilities will include processing deposits, withdrawals, and account inquiries with precision while embodying JPMorgan Chase's commitment to excellence and inclusion. You will proactively identify client needs, recommending products like Chase Sapphire credit cards or mobile banking apps to enhance their financial well-being. Compliance is key; you'll adhere to strict regulatory standards, ensuring secure and ethical service delivery. With 30 hours of flexible scheduling, this role allows you to balance professional growth with personal commitments, all while advancing in a firm renowned for its leadership in the financial services industry. We value diverse perspectives and invest in your success through robust training, career development programs, and a supportive culture. As part of JPMorgan Chase's global network, you'll have access to cutting-edge tools and opportunities to expand your expertise in banking. If you thrive in client-facing roles and are passionate about making a difference in the Wendell community, this position at our state-of-the-art Wendell Falls Branch is an ideal fit to launch or advance your career in financial services.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new Wendell Falls Branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Educate clients on JPMorgan Chase's suite of personal banking products, such as Chase checking accounts, credit cards, and digital banking tools
• Identify opportunities to refer clients to specialized services like wealth management or mortgage lending within JPMorgan Chase
• Maintain compliance with federal and state banking regulations, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Assist in branch operations, including cash handling, vault management, and end-of-day reconciliations
• Collaborate with branch team to support the launch and growth of the new Wendell Falls location
• Resolve client inquiries and issues promptly to ensure high satisfaction and loyalty
• Promote a secure and welcoming environment in line with JPMorgan Chase's commitment to client protection
• Participate in ongoing training to stay updated on industry trends and JPMorgan Chase policies

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including flexible scheduling for branch hours
• Excellent communication and interpersonal skills
• Proficiency in basic computer applications and banking software
• Commitment to ethical standards and regulatory compliance in financial services

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve diverse clients
• Knowledge of JPMorgan Chase products such as checking, savings, and credit services
• Experience in a new branch opening or build-out environment
• Certification in financial services or customer relationship management

Required Skills

• Customer service excellence
• Transaction processing accuracy
• Product knowledge in banking and financial services
• Regulatory compliance awareness
• Interpersonal communication
• Problem-solving and conflict resolution
• Team collaboration
• Basic financial literacy
• Digital banking proficiency
• Time management for part-time scheduling
• Attention to detail in cash handling
• Sales and referral skills
• Adaptability to new branch environments
• Ethical decision-making
• Multitasking in a fast-paced retail setting

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Access to employee stock purchase plan and financial wellness programs
• Tuition reimbursement for professional development and education
• Discounts on JPMorgan Chase products and services, plus partner perks
• Flexible work scheduling and support for work-life balance
• Opportunities for career growth within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.