Part Time (30 Hours) Associate Banker, Oak Creek Branch, Oak Creek, WI

Location: Oak Creek, WI, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a world-class banking experience that puts our clients at the center of everything we do. As a Part Time (30 Hours) Associate Banker at our Oak Creek Branch in Oak Creek, WI, you will play a vital role in delivering our commitment to hospitality and client care. In this customer-facing position within the Consumer & Community Banking division, you will support everyday banking needs while helping clients achieve their financial goals. This role is ideal for individuals passionate about finance and eager to build meaningful relationships in a dynamic branch environment, contributing to JPMorgan Chase's legacy as a leader in the financial services industry. Your day-to-day responsibilities will include processing transactions with precision, such as deposits, withdrawals, and account inquiries, while embodying our client-first approach. You will proactively engage with customers to uncover opportunities for personalized solutions, recommending products like Chase checking accounts, credit cards, or digital tools that simplify their lives. Working closely with branch colleagues, you will ensure seamless operations, maintain the highest standards of security and compliance, and foster a welcoming atmosphere that reflects JPMorgan Chase's values of integrity and excellence. This part-time role offers flexibility with 30 hours per week, including potential evenings and weekends, allowing you to balance professional growth with personal commitments. JPMorgan Chase is more than a bank; it's a global powerhouse committed to innovation and community impact. Joining our team means access to robust professional development, competitive benefits, and the chance to advance in a supportive culture that values diversity and inclusion. If you thrive in a fast-paced setting and are dedicated to making a positive difference for clients in the Oak Creek community, this Associate Banker position is your opportunity to launch or grow your career in financial services with one of the world's most admired companies.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Oak Creek Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and loans
• Assist with account openings, maintenance, and resolving basic inquiries to ensure client satisfaction
• Promote digital banking solutions to help clients utilize mobile apps and online platforms
• Maintain compliance with all regulatory requirements and JPMorgan Chase policies during daily operations
• Collaborate with branch team members to achieve sales goals and support branch initiatives
• Handle cash responsibly, balancing teller drawer and adhering to security protocols
• Educate clients on fraud prevention and secure banking practices
• Contribute to a positive branch atmosphere by supporting team efforts and community engagement

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 30 hours per week, including evenings and weekends as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Successful completion of background check and compliance requirements

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services
• Bilingual proficiency in English and Spanish or another language spoken in the local community
• Knowledge of JPMorgan Chase products and services
• Experience with teller systems or financial transaction processing

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail in transaction processing
• Basic financial product knowledge
• Communication and active listening
• Problem-solving and conflict resolution
• Time management and multitasking
• Proficiency in banking software and POS systems
• Team collaboration and adaptability
• Regulatory compliance awareness
• Digital literacy for online banking tools
• Cash handling and accuracy
• Empathy and client-focused mindset
• Organizational skills for branch operations
• Resilience in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness incentives
• Discounts on JPMorgan Chase products and services
• Career growth opportunities within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.