Part Time (30 Hours) Associate Banker, Ontario Branch, Ontario, OR

Location: Ontario, OR, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a world-class banking experience that puts clients at the heart of everything we do. As a Part-Time Associate Banker at our Ontario Branch in Ontario, OR, you will play a vital role in delivering hospitality and personalized care to our diverse community. Working 30 hours per week, you will support clients with everyday banking needs while embodying our core values of integrity, innovation, and inclusion. This entry-level position in our Consumer & Community Banking division offers a dynamic environment where you can build lasting client relationships and contribute to the financial well-being of families and businesses in the region. Your day-to-day responsibilities will include processing transactions with precision, educating clients on JPMorgan Chase's suite of products—from Chase checking and savings accounts to credit solutions and investment options—and ensuring seamless digital experiences. You will collaborate with a supportive team to meet branch goals, handle inquiries with empathy, and maintain the highest standards of security and compliance in line with federal regulations. In this role, you will have opportunities to grow within one of the world's leading financial institutions, gaining exposure to cutting-edge fintech tools and community-focused initiatives that make a real impact in Ontario, OR. We seek passionate individuals who thrive in client-facing roles and are eager to advance their careers in financial services. With competitive pay, robust benefits, and a commitment to work-life balance, JPMorgan Chase empowers you to succeed. Join us and help shape the future of banking, one client at a time.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality, embodying JPMorgan Chase's client-first culture
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase products like checking accounts, credit cards, and loans
• Assist with digital banking enrollment and troubleshooting for mobile apps and online platforms
• Maintain compliance with federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team to achieve sales goals and enhance client satisfaction
• Handle cash management and balancing teller drawers at end of shift
• Resolve client inquiries and escalate complex issues to senior bankers
• Promote community engagement initiatives in the Ontario, OR area through branch events
• Ensure the branch environment is secure, clean, and welcoming for all visitors

Required Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree in finance, business, or related field preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including evenings and weekends as needed
• Valid driver's license and reliable transportation for the Ontario, OR branch
• Proficiency in using computer systems and basic office software
• Compliance with all regulatory requirements, including background checks and fingerprinting

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual skills, particularly Spanish, to serve diverse clients in Ontario, OR
• Knowledge of JPMorgan Chase's digital banking platforms
• Experience in sales or cross-selling financial products
• Certification in financial services, such as Series 6 or 7 (or willingness to obtain)

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Sales and relationship-building
• Basic financial product knowledge
• Computer literacy (MS Office, banking software)
• Time management
• Problem-solving
• Communication (verbal and written)
• Team collaboration
• Regulatory compliance awareness
• Multitasking in a fast-paced environment
• Empathy and active listening
• Digital tool proficiency (e.g., online banking apps)
• Adaptability to client needs

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for relevant education and certifications
• Access to wellness programs, including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for full-time advancement
• Discounts on JPMorgan Chase financial products and services

JP Morgan Chase is an equal opportunity employer.