Part Time (30 Hours) Associate Banker, Orleans Branch, Orleans, MA

Location: Orleans, MA, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are committed to fostering an inclusive environment where our associates can thrive and deliver world-class financial services. As a Part Time (30 Hours) Associate Banker at our Orleans Branch in Orleans, MA, you will play a pivotal role in embodying our brand's dedication to hospitality and client care. In this customer-facing position within the Associate Bankers category, you will support clients in their everyday banking needs while promoting our comprehensive range of personal and business solutions. This role is ideal for individuals passionate about finance and building lasting relationships in a dynamic branch setting on Cape Cod. Your primary focus will be on delivering seamless transactions and personalized advice to help clients achieve their financial goals. From processing deposits and withdrawals to assisting with account openings and digital tool enrollments, you will ensure every interaction reflects JP Morgan Chase's high standards of accuracy and empathy. You will also identify opportunities to connect clients with specialized services like wealth management or mortgages, contributing to the branch's success in a competitive financial services landscape. Compliance with banking regulations, such as those from the FDIC and OCC, is paramount, and you will actively participate in maintaining a secure and trustworthy environment. Joining JP Morgan Chase means becoming part of a global leader in financial services with a legacy of innovation and integrity. This part-time position offers a pathway for growth within our organization, where your contributions directly impact the communities we serve, including the vibrant Orleans area. We value diverse perspectives and provide robust training to equip you with the tools needed to excel in the evolving banking industry.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Orleans Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening new accounts, applying for loans, and utilizing digital banking tools
• Identify client needs and refer opportunities for investment, mortgage, or credit products to branch specialists
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Educate clients on JP Morgan Chase's suite of personal and business banking solutions
• Collaborate with branch team to achieve sales goals and deliver seamless client service
• Handle client inquiries and resolve issues promptly to uphold JP Morgan Chase's reputation for trust and reliability
• Participate in branch events and community outreach to strengthen local ties in Orleans, MA

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or Portuguese to serve diverse clients
• Knowledge of regulatory compliance in banking, such as AML and KYC
• Experience with teller operations or cash handling
• Associate's or bachelor's degree in finance, business, or related field

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Basic financial product knowledge
• Regulatory compliance awareness
• Interpersonal communication
• Problem-solving abilities
• Time management
• Team collaboration
• Digital banking navigation
• Sales and referral techniques
• Multitasking in a fast-paced environment
• Empathy and active listening
• Data entry accuracy
• Adaptability to client needs

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JP Morgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to exclusive employee discounts and financial planning services

JP Morgan Chase is an equal opportunity employer.