Part Time (30 Hours) Associate Banker, Pelham Road Branch, Greenville, SC

Location: Greenville, SC, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Part Time Associate Banker to join our Pelham Road Branch in Greenville, SC. In this 30-hour per week role, you will play a vital part in delivering our renowned commitment to hospitality and client care. As the face of our branch, you will assist clients with everyday banking needs while uncovering opportunities to deepen relationships through personalized financial solutions. Our Associate Bankers are essential to fostering trust and loyalty among our diverse clientele in the vibrant Greenville community, embodying the integrity and excellence that define JP Morgan Chase as a global leader in financial services. Your day-to-day responsibilities will include processing transactions with precision, educating clients on our wide array of products—from checking accounts and credit cards to investment options—and promoting our innovative digital banking platforms. You will collaborate with a supportive team to meet branch goals, ensure regulatory compliance, and create memorable experiences that align with our client-first philosophy. This position offers a dynamic environment where you can leverage your customer service skills to make a tangible impact on clients' financial well-being, all while working in a state-of-the-art facility tailored to modern banking needs. Joining JP Morgan Chase means becoming part of a prestigious institution with a rich history of innovation and stability in the financial services industry. We value work-life balance in this part-time role and provide robust training to help you succeed. If you are passionate about helping people achieve their financial goals and thrive in a fast-paced, client-oriented setting, apply today to contribute to our mission of powering the progress of individuals and communities in Greenville, SC.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Pelham Road Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening and maintaining personal and business checking and savings accounts
• Identify client needs and recommend appropriate JP Morgan Chase products such as credit cards, loans, and investment options
• Educate clients on digital banking tools, mobile apps, and online platforms to promote self-service options
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and deliver seamless client service
• Handle cash responsibly, balancing teller drawers and resolving discrepancies promptly
• Support branch operations by preparing reports, updating client records, and participating in team meetings
• Contribute to a positive branch atmosphere by embodying JP Morgan Chase's core values of integrity and excellence

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 30 hours per week, including evenings and weekends as needed
• Excellent communication and interpersonal skills
• Proficiency in basic computer applications and banking software
• Must be authorized to work in the United States

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, to serve diverse clients in Greenville, SC
• Knowledge of regulatory compliance in banking, such as BSA/AML
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Sales and upselling abilities
• Communication (verbal and written)
• Problem-solving
• Time management
• Team collaboration
• Basic financial literacy
• Computer literacy (MS Office, banking systems)
• Regulatory knowledge (BSA/AML)
• Interpersonal relationship building
• Adaptability to flexible scheduling
• Conflict resolution
• Digital tool proficiency (e.g., mobile banking apps)

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JP Morgan Chase products and services
• Opportunities for career growth within the global JP Morgan Chase organization

JP Morgan Chase is an equal opportunity employer.