Part Time (30 Hours) Associate Banker, Polo Branch, West Palm Beach, FL Bilingual Spanish Required

Location: West Palm Beach, FL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating lasting client relationships through unparalleled hospitality and expert financial guidance. As a Part-Time Associate Banker at our Polo Branch in West Palm Beach, FL, you will play a pivotal role in delivering this vision. Working 30 hours per week, you will serve as the friendly face of our branch, assisting clients with everyday banking needs while embodying our commitment to excellence in the financial services industry. Bilingual Spanish proficiency is required to effectively communicate with our diverse clientele in this vibrant community, ensuring every interaction is inclusive and supportive. Your primary focus will be on providing top-tier client service, processing transactions with precision, and educating customers on JPMorgan Chase's wide array of products, from checking and savings accounts to credit cards and investment options. You will leverage our cutting-edge technology to streamline services, while identifying opportunities to connect clients with specialized advisors for more complex needs. Compliance and security are paramount; you will adhere to all regulatory standards to protect client information and maintain the trust that defines JPMorgan Chase as a global leader in banking. This role offers a dynamic environment where you can grow your career in financial services, contribute to branch success, and make a tangible impact on clients' financial well-being. With opportunities for professional development and a supportive team at the Polo Branch, you'll join a network renowned for innovation and integrity. If you thrive in client-facing roles and are passionate about helping people achieve their financial goals, apply today to become part of the JPMorgan Chase family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first philosophy
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy
• Assist clients with inquiries on checking, savings, credit, and investment products offered by JPMorgan Chase
• Identify client needs and refer opportunities to branch bankers or specialists for deeper financial solutions
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Utilize JPMorgan Chase's technology tools to deliver efficient and secure service
• Contribute to branch goals by participating in sales initiatives and client retention efforts
• Ensure the branch environment is welcoming, organized, and adheres to safety standards
• Communicate effectively in both English and Spanish to serve diverse client populations in West Palm Beach

Required Qualifications

• High school diploma or equivalent required
• Bilingual proficiency in English and Spanish is mandatory
• At least one year of customer service experience in a retail or financial services environment
• Availability to work 30 hours per week, including potential evenings and weekends
• Strong understanding of banking products and services
• Ability to pass background checks and comply with regulatory requirements
• Commitment to upholding JPMorgan Chase's standards of integrity and client confidentiality

Preferred Qualifications

• Associate's or Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Familiarity with JPMorgan Chase's digital banking platforms
• Sales experience in promoting financial products
• Certification in financial services or customer relationship management

Required Skills

• Excellent customer service and interpersonal communication skills
• Bilingual fluency in English and Spanish
• Proficiency in Microsoft Office Suite and banking software
• Strong attention to detail for accurate transaction processing
• Ability to handle high-volume client interactions in a fast-paced environment
• Knowledge of personal banking products and financial regulations
• Sales acumen for identifying and promoting financial solutions
• Problem-solving skills to resolve client issues efficiently
• Team collaboration and adaptability in a branch setting
• Time management to balance multiple tasks during 30-hour shifts
• Commitment to ethical practices and data security
• Basic mathematical aptitude for handling financial calculations
• Digital literacy for using JPMorgan Chase's online and mobile banking tools
• Cultural sensitivity to serve diverse communities in West Palm Beach

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Access to JPMorgan Chase's employee stock purchase plan
• Professional development programs and tuition reimbursement for further education
• Wellness programs including gym memberships and mental health support
• Flexible scheduling and work-life balance initiatives

JP Morgan Chase is an equal opportunity employer.