Part Time (30 Hours) Associate Banker, Rural and Baseline Branch, Tempe, AZ Bilingual Spanish Required

Location: Tempe, AZ, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming and inclusive environment where every client feels valued. As a Part-Time Associate Banker at our Rural and Baseline Branch in Tempe, AZ, you will play a pivotal role in delivering our commitment to hospitality and client care. This 30-hour per week position requires bilingual proficiency in Spanish and English to effectively serve our diverse community. You will handle day-to-day banking transactions, build relationships with clients, and contribute to the branch's success by identifying opportunities to enhance their financial well-being. Our Associate Bankers are the face of JPMorgan Chase, embodying our core values of integrity, excellence, and respect in every interaction. In this role, you will process a variety of teller transactions with precision, assist clients in navigating banking products like checking and savings accounts, and provide guidance on digital tools to simplify their financial lives. You will also collaborate with team members to ensure seamless branch operations while adhering to strict compliance standards set by regulatory bodies and JPMorgan Chase policies. By actively listening to client needs, you will refer appropriate solutions such as mortgages, credit cards, or investment services, helping them achieve their goals. This position offers a dynamic entry point into the financial services industry, with opportunities for growth within one of the world's leading global financial institutions. We are seeking motivated individuals who thrive in a client-focused setting and are passionate about making a difference in the Tempe community. With JPMorgan Chase's robust training programs and supportive culture, you will gain valuable skills in banking operations and customer engagement. Join us to be part of a team that not only meets but exceeds client expectations, fostering long-term relationships and driving business growth in a rewarding part-time capacity.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first culture
• Process teller transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic banking inquiries
• Identify client needs and refer opportunities for loans, investments, or credit products to branch specialists
• Maintain compliance with all regulatory requirements and JPMorgan Chase policies
• Balance cash drawer daily and reconcile transactions to ensure financial accuracy
• Support branch operations such as ATM maintenance and end-of-day procedures
• Communicate effectively in both English and Spanish to serve diverse client populations
• Contribute to a positive team environment by collaborating with colleagues
• Participate in client education on digital banking tools and fraud prevention

Required Qualifications

• High school diploma, GED, or equivalent work experience
• Bilingual proficiency in Spanish and English required
• At least one year of customer service experience in a retail or financial services environment
• Ability to work 30 hours per week, including evenings and weekends as needed
• Strong cash handling and transaction processing skills
• Knowledge of basic banking products and services
• Must be authorized to work in the United States

Preferred Qualifications

• Previous experience in a banking or financial institution
• Associate's or Bachelor's degree in business, finance, or related field
• Familiarity with JPMorgan Chase systems and procedures
• Experience in sales or cross-selling financial products
• Certification in financial services or customer service

Required Skills

• Customer service excellence
• Bilingual communication (Spanish/English)
• Cash handling and accuracy
• Attention to detail
• Sales and referral techniques
• Regulatory compliance knowledge
• Time management
• Team collaboration
• Problem-solving
• Digital banking proficiency
• Conflict resolution
• Basic financial product knowledge
• Multitasking in a fast-paced environment
• Empathy and hospitality
• Adaptability to client needs

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to employee assistance programs and financial counseling services

JP Morgan Chase is an equal opportunity employer.