Part Time (30 Hours) Associate Banker, Washington and Cooley Branch, Colton, CA Bilingual Spanish and English Required

Location: Colton, CA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating inclusive financial solutions that empower communities, and our Associate Bankers play a pivotal role in delivering that promise. As a Part Time (30 Hours) Associate Banker at our Washington and Cooley Branch in Colton, CA, you will join a dynamic team dedicated to providing exceptional hospitality and client care. Bilingual Spanish and English skills are required to serve our diverse customer base effectively. In this role, you will handle everyday banking transactions, build meaningful client relationships, and contribute to the branch's success by promoting Chase's wide array of personal banking, credit, and investment products. Our commitment to integrity and innovation means you'll work in an environment that values ethical practices and continuous learning, helping clients achieve their financial goals while upholding the highest standards of service in the financial services industry. Your day-to-day responsibilities will include greeting clients warmly, processing deposits, withdrawals, and other transactions with precision, and identifying opportunities to refer clients to appropriate Chase solutions. You'll ensure all interactions comply with federal regulations and internal policies, safeguarding client information and maintaining the trust that defines JPMorgan Chase. Collaboration with fellow team members is key, as you'll support branch operations, educate clients on digital tools like the Chase Mobile app, and contribute to a positive, inclusive atmosphere. This position offers the chance to make a tangible impact in the Colton community, leveraging your bilingual abilities to bridge communication gaps and foster loyalty among Spanish-speaking clients. JPMorgan Chase is an equal opportunity employer committed to diversity and inclusion, providing robust professional development resources to help you grow within our global organization. With part-time flexibility, competitive benefits, and a focus on work-life balance, this role is ideal for motivated individuals passionate about financial services. If you're ready to embody our core values of 'How We Do Business'—delivering world-class service with integrity—join us in redefining banking for the better.

Key Responsibilities

• Greet and assist clients with a focus on hospitality, addressing inquiries about banking products and services
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and refer opportunities for Chase personal banking, credit, and investment products
• Maintain compliance with all regulatory requirements and internal policies, including anti-money laundering procedures
• Build and maintain strong client relationships to enhance satisfaction and loyalty
• Operate branch equipment and systems, ensuring secure handling of sensitive information
• Support branch operations such as balancing cash drawers, ordering supplies, and preparing reports
• Collaborate with team members to achieve branch goals and provide exceptional service in a bilingual environment
• Educate clients on digital banking tools and self-service options to promote convenience

Required Qualifications

• High school diploma, GED, or equivalent required
• Bilingual proficiency in Spanish and English (both verbal and written) is mandatory
• At least 1 year of customer service experience in a retail or financial services environment
• Ability to work 30 hours per week, including evenings and weekends as scheduled
• Strong ethical standards and compliance with banking regulations
• Basic knowledge of Microsoft Office Suite and banking software
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Prior experience in a banking or financial institution
• Associate's or Bachelor's degree in business, finance, or related field
• Experience with teller operations or cash handling
• Familiarity with JPMorgan Chase products and services
• Sales experience in a customer-facing role

Required Skills

• Customer service excellence
• Bilingual communication (Spanish/English)
• Attention to detail
• Cash handling and transaction processing
• Sales and referral skills
• Regulatory compliance knowledge
• Team collaboration
• Problem-solving abilities
• Time management
• Basic financial product knowledge
• Digital literacy (banking software, Microsoft Office)
• Interpersonal relationship building
• Ethical decision-making
• Multitasking in a fast-paced environment
• Adaptability to client needs

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Tuition reimbursement and educational assistance programs
• Wellness programs and gym membership discounts
• Part-time employee discounts on Chase financial products and services
• Career development opportunities through JPMorgan Chase's learning platforms

JP Morgan Chase is an equal opportunity employer.