Part Time (30 Hours) Associate Banker, Waterfront Branch, Homestead, PA

Location: Homestead, PA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating meaningful connections with our clients through unparalleled hospitality and personalized financial guidance. As a Part-Time Associate Banker at our vibrant Waterfront Branch in Homestead, PA, you will play a pivotal role in delivering this experience. Working 30 hours per week, you will serve as the friendly face of the bank, handling everyday transactions while uncovering opportunities to help clients achieve their financial goals. Whether assisting with account management or introducing innovative solutions like our Chase Mobile app, your contributions will directly impact the success of our clients and the branch. This role is ideal for motivated individuals passionate about financial services and eager to grow within a world-class institution. Your day-to-day responsibilities will blend customer interaction with operational excellence. You will process deposits, withdrawals, and other transactions with precision, ensuring every client leaves satisfied. By actively listening to their needs, you will recommend tailored JPMorgan Chase products, from savings accounts to credit solutions, driving client loyalty and branch performance. Compliance and security are paramount; you will vigilantly adhere to regulatory standards and report any irregularities to safeguard our clients' assets. Collaboration with fellow team members will be key, as you contribute to a supportive environment that embodies our core values of integrity and innovation in the financial services industry. JPMorgan Chase offers a dynamic part-time opportunity with room for advancement in the heart of Homestead's Waterfront community. We provide robust training to equip you with the knowledge of our extensive product suite and digital tools, fostering your professional development. Join a team committed to making a positive difference in clients' lives while benefiting from competitive compensation and comprehensive benefits tailored for part-time associates. If you thrive in a client-centric role and are excited about the evolving landscape of banking, apply today to become part of JPMorgan Chase's legacy of excellence.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Waterfront Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Assist with account openings, maintenance, and resolving basic inquiries while adhering to compliance standards
• Collaborate with branch team members to support sales goals and client retention initiatives
• Maintain a clean and organized workspace, ensuring security protocols are followed at all times
• Educate clients on digital banking tools and mobile app features to promote self-service options
• Monitor and report any suspicious activities to prevent fraud, in line with JPMorgan Chase's risk management policies
• Participate in ongoing training to stay updated on banking regulations and product knowledge
• Contribute to a positive branch atmosphere by fostering teamwork and client-focused service

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to engage with diverse clients
• Ability to work 30 hours per week, including flexible scheduling for branch needs
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel to the Waterfront Branch in Homestead, PA

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services, such as teller or customer service roles
• Bilingual proficiency in English and Spanish to serve a diverse client base
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management in a high-volume retail setting

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail for transaction accuracy
• Basic financial literacy and product knowledge
• Proficiency in Microsoft Office and banking software
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management in a fast-paced environment
• Team collaboration and adaptability
• Knowledge of banking regulations and compliance
• Digital tool proficiency for client support
• Empathy and active listening
• Multitasking during peak branch hours
• Fraud detection awareness
• Cultural sensitivity for diverse clientele

Benefits

• Comprehensive medical, dental, and vision insurance plans for part-time associates
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time schedules
• Access to tuition reimbursement for educational advancement
• Employee stock purchase plan to invest in JPMorgan Chase
• Wellness programs including gym membership discounts and mental health resources
• Professional development opportunities through JPMorgan Chase's learning platforms
• Flexible work-life balance with part-time hours and potential for growth to full-time roles

JP Morgan Chase is an equal opportunity employer.