Part Time Associate Banker Appleton Area (30 Hours)

Location: Appleton, WI, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating meaningful connections with our clients through unparalleled hospitality and expert financial guidance. As a Part Time Associate Banker in the Appleton area (30 hours per week), you will play a vital role in our branch network, serving clients across locations like Appleton, Neenah, and surrounding communities. Your primary focus will be delivering exceptional client care, processing transactions efficiently, and introducing clients to innovative banking solutions that align with their financial goals. This role is ideal for motivated individuals passionate about finance and community impact, offering a dynamic entry point into the world of banking at one of the largest financial institutions globally. In this position, you will handle day-to-day operations such as opening accounts, managing deposits and withdrawals, and educating clients on digital tools like the Chase Mobile app. You will embody our client-first culture by listening attentively to needs and recommending personalized products, from everyday checking accounts to wealth management services. Compliance and security are paramount; you will adhere to strict regulatory standards to protect client information and prevent fraud. Collaborating with a supportive team, you will contribute to branch success by meeting sales targets and fostering long-term relationships that drive client loyalty in the competitive financial services landscape. JPMorgan Chase values professional growth and offers robust training programs to build your expertise in financial services. This part-time role provides flexibility while immersing you in a rewarding environment where your contributions directly impact clients' financial well-being. Join us in Appleton to be part of a legacy of innovation and trust, advancing your career in banking with opportunities for advancement across our extensive network.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at JPMorgan Chase branches in the Appleton area
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Assist with digital banking enrollment and troubleshooting to promote seamless online and mobile experiences
• Maintain compliance with federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and deliver outstanding client service
• Handle cash responsibly and balance teller drawers at the end of shifts
• Educate clients on fraud prevention and secure banking practices
• Support community engagement initiatives in Appleton to build lasting client relationships

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to engage with diverse clients
• Ability to work up to 30 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and financial software
• Valid driver's license and reliable transportation for Appleton area branches
• Commitment to ethical standards and compliance with banking regulations

Preferred Qualifications

• Associate's or Bachelor's degree in finance, business, or related field
• Previous experience in banking or financial services
• Bilingual proficiency, particularly in Spanish or Hmong, to serve Appleton's diverse community
• Familiarity with JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Active listening and empathy
• Sales and relationship-building
• Attention to detail for transaction accuracy
• Basic financial literacy
• Proficiency in Microsoft Office and banking software
• Time management in a fast-paced environment
• Problem-solving for client inquiries
• Team collaboration
• Adaptability to shifting priorities
• Knowledge of banking products
• Compliance awareness
• Digital tool proficiency
• Multitasking abilities
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time associates
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym discounts and mental health resources
• Flexible scheduling to support work-life balance in a 30-hour role
• Access to career growth opportunities within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.