Part Time Associate Banker Austin Central (30 Hours)

Location: Austin, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part Time Associate Banker in our Austin Central branch, you will play a pivotal role in delivering our commitment to hospitality and client care. Working 30 hours per week, you will support clients by handling everyday banking needs, from processing transactions to educating them on our innovative digital tools. This position is ideal for individuals passionate about financial services and eager to contribute to a dynamic team in the heart of Austin, Texas. Join a global leader in banking where your efforts directly impact client satisfaction and branch success. Your day-to-day responsibilities will include greeting clients with genuine warmth, accurately processing deposits, withdrawals, and other transactions while adhering to strict compliance standards. You will also identify opportunities to connect clients with tailored JPMorgan Chase solutions, such as personal loans, credit cards, or investment advice from our specialists. In this role, maintaining the highest levels of accuracy in cash handling and transaction reconciliation is essential, as is fostering a positive branch atmosphere that reflects Chase's brand of excellence. With a focus on the diverse Austin community, you will leverage your communication skills to build lasting relationships and promote self-service options like the Chase Mobile app. We offer a supportive environment with robust training to help you grow within the financial services industry. As part of JPMorgan Chase, you will have access to career development resources and the chance to advance to full-time roles or specialized positions. This part-time opportunity is perfect for those seeking work-life balance while making a meaningful difference in clients' financial journeys. If you thrive in a client-facing role and are excited about the fast-paced world of banking, apply today to become part of the Chase family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and inquiries about JPMorgan Chase products like checking, savings, and credit cards
• Identify opportunities to refer clients to appropriate Chase financial specialists for investment or lending needs
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Support branch operations by preparing reports, organizing client documents, and maintaining a clean, welcoming environment
• Educate clients on digital banking tools, such as the Chase Mobile app, to promote self-service options
• Collaborate with team members to achieve branch sales goals and client satisfaction targets

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in Microsoft Office Suite and basic computer literacy
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the diverse Austin community
• Knowledge of JPMorgan Chase's digital banking platforms
• Experience handling cash transactions and balancing teller drawers
• Certification in financial services or customer service training

Required Skills

• Customer service orientation with a focus on hospitality
• Attention to detail for accurate transaction processing
• Basic financial literacy and knowledge of banking regulations
• Proficiency in banking software and transaction systems
• Strong interpersonal and active listening skills
• Problem-solving abilities to resolve client issues efficiently
• Time management to handle multiple tasks in a fast-paced environment
• Team collaboration and adaptability to branch needs
• Digital savvy for assisting with online and mobile banking
• Cash handling and mathematical accuracy
• Compliance awareness in financial services
• Sales acumen for product referrals
• Multitasking under pressure
• Empathy and cultural sensitivity for diverse clients

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Access to wellness programs, including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for full-time advancement
• Discounts on banking products and services through Chase

JP Morgan Chase is an equal opportunity employer.