Part Time Associate Banker Austin North (30 Hours)

Location: Round Rock, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering a diverse and inclusive workplace where our Part Time Associate Bankers play a vital role in delivering unparalleled client experiences. As a Part Time Associate Banker in our Austin North branch located in Round Rock, TX, you will work 30 hours per week, embodying our core values of hospitality and client care. In this dynamic role within the financial services industry, you will serve as the first point of contact for clients, handling everyday banking needs while promoting our wide array of products and services. This position offers the opportunity to build meaningful relationships, contribute to branch success, and grow within one of the world's leading financial institutions. Your primary responsibilities will include processing transactions with precision, assisting clients with account management, and identifying opportunities to enhance their financial well-being through referrals to specialized services like mortgages, investments, and wealth management. You will leverage JPMorgan Chase's innovative digital tools to educate clients on convenient online and mobile banking options, ensuring they feel empowered and supported. Compliance and accuracy are paramount, as you maintain secure handling of sensitive financial information in line with federal regulations and our stringent internal standards. This role demands a proactive approach to client interactions, where your enthusiasm for service can directly impact client satisfaction and loyalty. We value team players who thrive in a fast-paced retail banking environment and are passionate about the financial services sector. As part of JPMorgan Chase, you will benefit from robust training programs, career development paths, and a supportive culture that prioritizes work-life balance for part-time associates. Join us to make a difference in clients' lives while advancing your career in a company renowned for its stability, innovation, and commitment to excellence in global finance.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and basic inquiries about JPMorgan Chase products
• Identify client needs and refer opportunities for credit cards, loans, or investment services to specialists
• Maintain compliance with all regulatory requirements and internal policies
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Support branch operations by preparing reports and organizing client documentation
• Educate clients on digital banking tools to promote self-service options
• Collaborate with team members to achieve branch sales and service goals
• Handle client escalations professionally to resolve issues promptly

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong verbal and written communication skills
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and credit history

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish
• Experience with teller systems or financial transaction processing
• Knowledge of JPMorgan Chase products and services

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Basic financial knowledge
• Communication skills
• Problem-solving abilities
• Team collaboration
• Time management
• Regulatory compliance awareness
• Digital literacy
• Sales acumen
• Conflict resolution
• Multitasking
• Adaptability
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Access to employee assistance programs for personal and financial support
• Part-time flexible scheduling with opportunities for full-time advancement

JP Morgan Chase is an equal opportunity employer.