Part Time Associate Banker Bloomington, IN (30 Hours)

Location: Bloomington, IN, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress of individuals and communities. As a Part Time Associate Banker in our Bloomington, IN branch, you will play a vital role in delivering our signature hospitality and client care. Working 30 hours per week, you will support clients by handling everyday banking needs while embodying the Chase brand's focus on trust, innovation, and excellence in financial services. This position offers the opportunity to build meaningful client relationships in a dynamic retail banking setting, helping clients achieve their financial goals through personalized service. Your day-to-day responsibilities will include processing transactions with precision, educating clients on our wide array of products such as checking accounts, savings options, and digital banking tools, and identifying opportunities to refer them to specialized services like mortgages or wealth management. You will collaborate with a supportive team to meet branch objectives, ensure compliance with federal regulations, and maintain a welcoming atmosphere that reflects JPMorgan Chase's global reputation for reliability. This role is ideal for motivated individuals passionate about finance and customer interaction, providing hands-on experience in the heart of the financial services industry. Joining JPMorgan Chase means becoming part of one of the world's leading financial institutions, with access to robust career development resources and a culture that values work-life balance. In Bloomington, IN, you will contribute to a community-focused branch while gaining skills transferable across our vast network. We offer competitive compensation, comprehensive benefits tailored for part-time roles, and the chance to grow within a company that invests in your professional journey. If you are enthusiastic about making a difference in clients' lives and advancing your career in banking, apply today to join the Chase team.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients in opening new accounts and explaining JPMorgan Chase banking products
• Identify client needs and refer opportunities for investment, lending, or credit card services
• Maintain compliance with all regulatory requirements and JPMorgan Chase policies
• Resolve client inquiries and issues promptly to ensure satisfaction
• Collaborate with branch team to support daily operations and sales goals
• Educate clients on digital banking tools and mobile app features
• Monitor and balance cash drawers and ATMs at the end of shifts
• Contribute to a positive branch atmosphere by upholding JPMorgan Chase's brand standards

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in using computer systems and basic office software
• Excellent verbal and written communication skills
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in Bloomington, IN
• Knowledge of JPMorgan Chase products and compliance standards
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Sales and referral skills
• Basic financial product knowledge
• Computer literacy (MS Office, banking software)
• Problem-solving abilities
• Time management
• Team collaboration
• Communication (verbal and written)
• Adaptability to fast-paced environments
• Regulatory compliance awareness
• Relationship building
• Digital tool proficiency
• Conflict resolution

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay for part-time associates
• Employee stock purchase plan and financial wellness programs
• Access to tuition reimbursement and professional development opportunities
• Discounts on JPMorgan Chase products and services
• Wellness programs including gym memberships and mental health support
• Flexible scheduling to support work-life balance

JP Morgan Chase is an equal opportunity employer.