Part Time Associate Banker Chicago Northshore (30 Hours)

Location: Winnetka, IL, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part Time Associate Banker at our Chicago Northshore branch in Winnetka, IL. In this 30-hour per week role, you will play a vital part in delivering our signature hospitality and client-centric approach to banking. As the face of Chase in the community, you will assist clients with everyday transactions while uncovering opportunities to deepen relationships through personalized financial solutions. Our Associate Bankers are committed to fostering trust and providing seamless service in a dynamic retail banking environment, embodying the firm's values of integrity, excellence, and innovation. Your day-to-day responsibilities will include processing deposits, withdrawals, and other transactions with precision, while actively listening to client needs to recommend products like Chase Sapphire credit cards or secure savings accounts. You will educate customers on digital tools to enhance their banking experience and ensure all interactions comply with federal regulations and JPMorgan Chase standards. Working collaboratively with branch colleagues, you will contribute to team sales targets and maintain a welcoming atmosphere that reflects our commitment to diversity and inclusion in the Northshore area. This position offers a rewarding entry into the financial services industry with robust support for growth. At JPMorgan Chase, we invest in your professional development through training programs and career pathways, helping you build skills for future roles within our global organization. If you thrive in a client-focused setting and are passionate about finance, apply today to become part of a team that powers the financial well-being of millions.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Winnetka branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products like Chase checking accounts or credit solutions
• Assist with account openings, maintenance, and resolving basic inquiries to ensure client satisfaction
• Maintain compliance with all regulatory requirements and JPMorgan Chase policies during daily operations
• Collaborate with branch team members to support sales goals and client retention initiatives
• Handle cash and negotiable instruments securely, balancing teller drawer at the end of each shift
• Educate clients on digital banking tools, such as the Chase Mobile app, to promote self-service options
• Monitor branch security and report any suspicious activities in line with JPMorgan Chase protocols

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in Microsoft Office Suite and basic computer literacy
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish or other languages spoken in the Chicago Northshore community
• Knowledge of JPMorgan Chase products such as checking, savings, and credit cards
• Experience with teller operations or cash handling
• Customer relationship management (CRM) software experience

Required Skills

• Customer service orientation
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Communication skills
• Problem-solving abilities
• Time management
• Team collaboration
• Regulatory compliance awareness
• Digital literacy (e.g., online banking tools)
• Sales acumen
• Multitasking in a fast-paced environment
• Empathy and interpersonal skills
• Adaptability to shift work
• Fraud detection basics

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Access to tuition reimbursement for further education in finance or related fields
• Employee stock purchase plan and financial wellness programs
• Discounts on JPMorgan Chase products and services, plus exclusive partner perks
• Professional development opportunities through JPMorgan Chase's learning academy

JP Morgan Chase is an equal opportunity employer.