Part Time Associate Banker Chicago NW Suburbs (30 Hours)

Location: Lake Zurich, IL, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are a leading global financial services firm committed to helping clients achieve their financial goals through innovative banking solutions. As a Part Time Associate Banker in our Chicago NW Suburbs branch in Lake Zurich, IL, you will play a vital role in delivering our signature hospitality and client-centric care. Working 30 hours per week, you will support everyday banking needs while embodying our core values of integrity, excellence, and community impact. This position offers an entry point into the dynamic world of financial services, with opportunities to grow within one of the world's most respected institutions. Your primary focus will be on providing outstanding service to a diverse clientele in the northwest Chicago suburbs, processing transactions efficiently, and building lasting relationships. You will handle routine operations such as deposits, withdrawals, and account inquiries while identifying opportunities to recommend JPMorgan Chase's suite of products, including checking accounts, credit cards, mortgages, and wealth management services. Compliance with federal regulations and internal standards is paramount, ensuring every interaction upholds our reputation for trust and reliability. Collaboration with branch colleagues will be key to meeting team goals and fostering a welcoming environment. This role is ideal for motivated individuals passionate about finance and customer engagement, offering part-time flexibility with the potential for career advancement at JPMorgan Chase. Join us to contribute to a firm that invests in your professional development through training programs and mentorship, while serving communities that drive the U.S. economy. We value diversity and inclusion, creating an inclusive workplace where your unique perspective can thrive.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for products like credit cards, loans, and investment services
• Maintain compliance with all regulatory requirements and internal policies at JPMorgan Chase
• Collaborate with branch team to achieve sales goals and deliver seamless client service
• Handle cash responsibly and balance teller drawer daily to ensure financial accuracy
• Educate clients on digital banking tools and mobile app features to promote self-service options
• Resolve client issues promptly and escalate complex matters to senior bankers
• Participate in branch events and community outreach to build JPMorgan Chase's local presence

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 30 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and banking software
• Commitment to ethical standards and compliance with financial regulations
• Valid driver's license and reliable transportation for branch locations in Chicago NW Suburbs

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve diverse clients
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship management in a client-facing role

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Sales and referral techniques
• Basic financial product knowledge
• Computer literacy and software navigation
• Time management
• Problem-solving
• Team collaboration
• Regulatory compliance awareness
• Interpersonal communication
• Adaptability to client needs
• Digital banking familiarity
• Ethical decision-making
• Multitasking in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for full-time advancement
• Access to exclusive employee discounts and financial planning services

JP Morgan Chase is an equal opportunity employer.