Part Time Associate Banker Columbus East (30 Hours)

Location: Gahanna, OH, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive. As a Part Time Associate Banker in our Columbus East branch in Gahanna, OH, you will play a vital role in delivering our brand of hospitality and superior client care. Working 30 hours per week, you will support clients in their everyday banking needs while embodying the firm's values of integrity, excellence, and innovation in the financial services industry. This position offers the opportunity to build meaningful client relationships and contribute to the growth of one of the world's leading financial institutions. Your primary focus will be on providing personalized service at the branch, assisting with transactions such as deposits, withdrawals, and account management. You will leverage your knowledge of JPMorgan Chase's comprehensive suite of products—including checking and savings accounts, credit cards, and digital banking solutions—to help clients achieve their financial goals. By actively listening to client needs and recommending tailored solutions, you will drive customer satisfaction and loyalty, all while maintaining the highest standards of accuracy and security in a regulated environment. In addition to client-facing duties, you will collaborate with your team to ensure seamless branch operations and participate in initiatives that promote financial wellness in the community. This role is ideal for motivated individuals passionate about finance and customer service, offering a dynamic part-time schedule that includes weekends. Join JPMorgan Chase to advance your career in banking while making a positive impact on clients' lives.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Assist clients with everyday banking needs, including deposits, withdrawals, and account inquiries
• Process transactions accurately and efficiently while adhering to JPMorgan Chase security protocols
• Identify opportunities to recommend appropriate JPMorgan Chase products and services to meet client needs
• Maintain compliance with all federal and state banking regulations and internal policies
• Collaborate with branch team members to ensure smooth operations and client satisfaction
• Support digital banking initiatives by educating clients on mobile apps and online tools
• Handle client escalations professionally and resolve issues promptly
• Contribute to branch goals by participating in sales and service campaigns

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in using computer systems and basic office software
• Excellent communication skills with a focus on client interaction
• Compliance with all regulatory requirements in the financial services industry

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the local community
• Knowledge of JPMorgan Chase's digital banking platforms
• Experience handling cash transactions and teller duties

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Regulatory compliance awareness
• Team collaboration
• Problem-solving abilities
• Effective verbal and written communication
• Time management in a fast-paced environment
• Proficiency in Microsoft Office and banking software
• Sales and relationship-building skills
• Adaptability to shifting client needs
• Digital literacy for online banking support
• Conflict resolution
• Multitasking under pressure

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Discounts on JPMorgan Chase products and services
• Professional development opportunities through JPMorgan Chase's learning platforms

JP Morgan Chase is an equal opportunity employer.