Part Time Associate Banker Columbus West (30 Hours)

Location: Dublin, OH, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are a leading global financial services firm committed to helping clients achieve their financial goals through innovative banking solutions. As a Part Time Associate Banker in our Columbus West branch located in Dublin, OH, you will play a vital role in delivering our brand of hospitality and client-centric care. Working 30 hours per week, you will support the branch team in providing seamless banking services to a diverse clientele, embodying our core values of integrity, excellence, and community impact. This position offers an entry point into the dynamic world of financial services, where you can build a rewarding career while contributing to the economic vitality of the Columbus area. Your primary focus will be on creating positive client interactions by processing everyday transactions such as deposits, withdrawals, and account inquiries with precision and warmth. You will educate clients on JPMorgan Chase's wide array of products, including checking and savings accounts, credit cards, and digital banking tools, while identifying opportunities to refer them to specialized services like mortgages or wealth management. Adherence to regulatory standards is paramount, ensuring all activities comply with federal banking laws and internal policies to safeguard client assets and maintain trust. In this collaborative environment, you will work alongside experienced bankers to meet branch objectives, including sales targets and service excellence metrics. Opportunities for growth abound through JPMorgan Chase's robust training programs, allowing you to advance your skills in financial advising and leadership. We value work-life balance, offering flexible scheduling for this part-time role, and provide competitive benefits to support your well-being. Join us to be part of a team that not only serves clients but also drives positive change in the financial services industry.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing
• Assist clients with account openings, maintenance, and inquiries about JPMorgan Chase products
• Identify opportunities to refer clients to appropriate financial solutions like loans or investments
• Maintain accurate records and ensure compliance with federal and state banking regulations
• Collaborate with branch team to achieve sales and service goals
• Handle client escalations and resolve issues promptly to uphold client satisfaction
• Promote digital banking tools to encourage seamless client interactions
• Support branch operations such as balancing cash drawers and preparing daily reports
• Participate in training to stay updated on JPMorgan Chase policies and industry trends

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact with diverse clients
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid authorization to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve a diverse clientele
• Familiarity with JPMorgan Chase products and services
• Experience handling cash transactions and basic teller duties

Required Skills

• Customer service excellence
• Cash handling accuracy
• Basic financial product knowledge
• Attention to detail
• Problem-solving abilities
• Team collaboration
• Time management
• Adaptability to fast-paced environments
• Compliance awareness
• Digital literacy for banking systems
• Interpersonal communication
• Sales and referral techniques
• Conflict resolution
• Multitasking proficiency
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Life and disability insurance coverage
• Flexible spending accounts for healthcare and dependent care

JP Morgan Chase is an equal opportunity employer.