Part Time Associate Banker Dallas / E Texas (30 hours)

Location: Mesquite, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive. As a Part Time Associate Banker in our Mesquite, TX branch serving the Dallas and East Texas region, you will play a vital role in delivering our brand of hospitality and client care. Working 30 hours per week, you will be the friendly face of Chase, assisting clients with everyday banking needs while embodying our core values of integrity, innovation, and community impact. This position is ideal for motivated individuals passionate about financial services and building lasting client relationships in a dynamic retail banking setting. Your day-to-day responsibilities will include processing transactions with precision, educating clients on Chase's suite of products like checking accounts, credit cards, and mobile banking apps, and identifying opportunities to connect them with specialized services. You will ensure seamless operations by balancing cash drawers, adhering to strict compliance standards, and collaborating with your team to meet branch objectives. In the heart of the vibrant Dallas/East Texas community, you will contribute to JPMorgan Chase's mission of empowering clients to achieve their financial goals, all while gaining hands-on experience in one of the world's leading financial institutions. We value growth and development, offering robust training programs and pathways to advance within our global organization. If you are enthusiastic about client service, detail-oriented, and eager to make a difference in financial wellness, join our team as a Part Time Associate Banker and be part of the legacy that JPMorgan Chase has built over centuries in the financial services industry.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients in opening new accounts, applying for loans, and utilizing digital banking tools
• Identify client needs and refer opportunities to branch bankers or specialists for deeper financial solutions
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Educate clients on JPMorgan Chase products such as Chase Sapphire banking and investment options
• Support branch operations by managing lobby flow and resolving client inquiries efficiently
• Collaborate with team members to achieve branch sales goals and client satisfaction targets
• Participate in ongoing training to stay updated on JPMorgan Chase policies and industry trends

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 30 hours per week, including weekends and evenings as needed
• Proficiency in Microsoft Office Suite and basic computer literacy
• Valid driver's license and reliable transportation for branch location in Mesquite, TX
• Compliance with all regulatory requirements, including background check and credit review

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish, given the diverse community in Dallas/East Texas
• Experience with teller operations or cash handling
• Knowledge of JPMorgan Chase's digital banking platforms

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Communication skills (verbal and written)
• Problem-solving abilities
• Time management
• Team collaboration
• Basic financial literacy
• Regulatory compliance knowledge
• Digital tool proficiency (e.g., online banking apps)
• Sales and referral techniques
• Multitasking in a fast-paced environment
• Empathy and relationship building
• Data entry accuracy
• Adaptability to shifting priorities

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Access to Chase employee banking perks, such as fee waivers and preferred rates
• Career growth opportunities within the global JPMorgan Chase network

JP Morgan Chase is an equal opportunity employer.