Part Time Associate Banker Financial District - Van Ness, Mission Bay, Potrero Area (30 Hours)

Location: San Francisco, CA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part Time Associate Banker in our San Francisco branches covering the Financial District, Van Ness, Mission Bay, and Potrero areas, you will play a pivotal role in delivering our signature hospitality and client care. Working 30 hours per week, you will support clients with everyday banking needs while embodying our commitment to innovation and integrity in the financial services industry. This position offers the chance to build meaningful relationships in a dynamic urban setting, contributing to the economic vitality of one of America's most vibrant cities. Your day-to-day responsibilities will include processing transactions with precision, educating clients on JPMorgan Chase's suite of products like Chase Sapphire banking and mobile app features, and ensuring seamless service across our conveniently located branches. You will collaborate with a supportive team to meet sales targets, resolve inquiries efficiently, and uphold the highest standards of security and compliance. Whether assisting a local entrepreneur in Mission Bay with business checking solutions or helping a resident in Potrero Hill navigate digital payments, your role will directly impact client loyalty and satisfaction in this competitive market. JPMorgan Chase is more than a bank; it's a global leader fostering inclusive growth and professional development. As a Part Time Associate Banker, you will gain hands-on experience in financial services, with opportunities to advance within our organization. We prioritize work-life balance, offering flexible scheduling and robust benefits tailored to part-time employees. Join us to be part of a team that's redefining banking for the modern world, where your contributions help clients thrive in San Francisco's fast-evolving landscape.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-centered approach
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase banking products such as checking accounts, credit cards, and loans
• Assist with digital banking enrollment and troubleshooting to enhance client self-service options
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team to achieve sales goals and improve client satisfaction metrics
• Handle cash management and balancing daily transactions securely
• Support community engagement initiatives in the Financial District, Van Ness, Mission Bay, and Potrero areas
• Resolve client inquiries and escalate complex issues to senior bankers efficiently
• Participate in ongoing training to stay updated on JPMorgan Chase policies and financial industry trends

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to engage with diverse clients
• Ability to work 30 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license or reliable transportation for branch coverage in San Francisco areas

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services
• Bilingual proficiency in English and Spanish or another language spoken in the San Francisco community
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management in a high-volume setting

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail in transaction processing
• Basic financial literacy and product knowledge
• Proficiency in Microsoft Office and banking software like TellerNet
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management in a fast-paced environment
• Team collaboration and adaptability
• Knowledge of banking compliance and risk management
• Digital tool proficiency for client onboarding
• Cultural sensitivity for diverse San Francisco clientele
• Cash handling and reconciliation accuracy
• Active listening to identify client needs
• Resilience under pressure during peak branch hours

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Wellness programs including gym memberships and mental health support
• Career development opportunities within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.